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July 2023 by Charmi Shah
Gate code did not work while trying to move in. When I called they said it was an issue with the gate and there are no compensation plans in place. Facility can be broken into easily and there is no additional support from Red Dot’s team in that case. Do not recommend.
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June 2023 by Duane Kellen
My unit was broken into along with others. no working cameras no to help to police investigating crime be careful who you do business
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June 2023 by AResistanceRider _
As a new customer I’d feel better if the place was cleaned up and get rid of the people that are living there
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June 2023 by Rover Rescue
I needed a storage unit within 1/2 hour and they were able to accomodate me!
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May 2023 by Michael Torrance
Nice clean secure facility, setting up the rental could not have been easier. Everything done online, I was able to find a unit to suit by needs filled out the month to month lease and was literally unloading items in to the unit within minutes. Easy gated access, best prices in town!
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March 2023 by Katherine Johnson
Unit was clean and really easy to access. Got a good price and loved the 1st month discount. Would definitely recommend.
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July 2022 by Grace Crouse
Terrible if I could rate no stars I would because my mom wanted to rent a storage unit but somehow there was a “glitch” i think human error i understand me my mom have the same last name but there are lots of people with similar names but aren’t related well despite that she used a different email phone and address but yet somehow still they added her to my account when i told her what happened she called them and told them they made a mistake they told her I would have to fix it and on top of that my rate went up due to this error do not recommend this facility if you have relatives or some one with the same name that rents there****Edit my reply to the owner’s reply*** my mom and me worked it out I needed a smaller unit anyways i didn’t need that much space any longer I already corrected the problem online and removed my mom from the account/payment arrangement i still do need to contact you to give all the details of how it was worked out so there is no confusion or if you could contact me
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July 2022 by Angela Moore
Outdoor storage space great 24/7.Price range great.Cleaness displays poor inside and outside with infestation of spider webs. Appears asNo one to care for storage units that are empty.I had to clean the spiders, webs, and purchased stem spray to rid of spiders in two units before putting my personal belongings in the units.Several wide, and deep pot holes surroundingMiddle of units and fence.I gave this rating for poor service from the grounds keeper/ manages the place.
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October 2020 by Adam Dyer
Decent price but would never use again. Everything at the facility is automated and no one actually works there. They offer a military discount but no one knows how to apply it. I called the phone number and the rep said she needed a copy of my military ID which is highly illegal. She said that's the only way they can verify military service, which is in correct. Also, if you just want 1 month of storage, forget about this place. They require 30 day notice to leave so unless you give notice the day you rent, your screwed for only 1 month. Would never use again.
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September 2020 by Troy Schopp
Easy access and reasonable pricing.
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September 2020 by Cheri Fenske
It's close to my house and I just like it
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July 2019 by Joseph A.
I had a unit for years and then Reddot bought the place. All went down hill after that. Rates kept raising every so many months. I was called and told my lock was missing and when I got there I found that my lock had been obviously cut off, pieces laying all over the ground. Luckily nothing was taken that I ever noticed. But I called and they acted like they had no responsibility for what happened and informed me if I didn't replace the lock I would be charged for them to put one on it. I had already brought a new one with but they still came off like jerks the way they told me about it. They only have cameras that look at their dumpster, which is always locked even though we are told we can use it. I wanted to get rid of the unit and was told to empty it and then call which I did. Took them a week and a half to call me back after checking the unit and I was informed that I left a small box in the unit and if I didn't remove it I would be charged another month rent. The box was literally 2x3 inch and I missed it when I emptied the unit. I drove all the way there and picked it up and called to tell them it was done and I was told they would call back and it took them another week to call me back. I would never recommend this facility or company for storage units!
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May 2019 by William Janney
Great location and hours. The gate always is unlocked 24hr access
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August 2018 by John Stumpf
Good clean and fair price
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December 2017 by Mike Harmon
Safe, secure place with easy access and good lighting