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April 2024 by Gigi Marquez
I do not recommend this place! It is a complete joke! The guy up front is extremely rude! There was rat feces all over my belongings! Including a mouse inside one of my boxes! Definitely not worth it at any cost! Spend 20$ more and go down lake st in aurora. It’s also a hassle that their hours are restricted. DO NOT GO HERE! save yourself the headache!
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October 2022 by Lloyd Vest
After storing trailer here for years got a call Saturday that need to move on Monday for lot resealing.Was told that it would need to be off property for the day. Looked to have plenty of room to keep there and work around. Found flat tires asked attendant they had air or knew of any. No is all he said. Found that tires had been vandalized, valve stems broke off. On the secured lot. Had to remove and have repaired.If it is convenient and priced for your need and you don't mind poor customer service will do.I will not be going back regardless !Payed by auto pay so got no refund for short month ...
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August 2022 by Daniel Benson
The guy in there working is friendly and helpful. Got me into my unit in minutes. I'd definitely recommend
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September 2021 by Amber Rizaei
Rented a Uhaul and had to pick up from here. The Uhaul customer service is extremely friendly, professional, understanding, and accommodating.Don't expect the same from the person present at pick up...He was rude, frustrated, and had very short patience. We were making a very big move and he didn't make anything easier. I am glad I only had to deal with this guy during pick up. I was able to call Uhaul customer service directly and schedule a different drop-off time.We dropped off after hours to avoid the person in the Stor-Mor office. If Uhaul tells you to pick-up from this location, ask them to change it!
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August 2020 by Judi Vandeveer
Great customer service!
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August 2020 by Katrina Easton
Trailer was another 200 when I first got it it was the last one at that location and the back right break light was out and the guy rigged it together which it kept going out on the 8 hour trip! I do have pictures of break light!
Total Rip Off and Lost of Money I will never do business with them or recommend them to anyone !
Guy was not friendly and very scruffy not presentable for a customer service job.
Maybe it’s family owned!
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July 2020 by D Hill
The owner of this facility is very helpful and has earned my business.
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May 2020 by Theresa Cosmano
Bob was knowledge, helpful and friendly. Thank you for making renting a trailer easy!
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May 2020 by Edward Ingram
Trailer was another 200 when I first got it it was the last one at that location and the back right break light was out and the guy rigged it together which it kept going out on the 8 hour trip! I do have pictures of break light! Total Rip Off and Lost of Money I will never do business with them or recommend them to anyone !Guy was not friendly and very scruffy not presentable for a customer service job. Maybe it’s family owned!
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August 2019 by J R
Stopped in this morning looking for more information on a unit. The unit I was shown was very clean as well as the office. Overall excellent service!
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July 2019 by Mr. Hill
The property manager that runs this facility at current date of 6/10/19 is the most unpleasant, rude, and unprofessional person I’ve have ever dealt with. Not only does he not be at the premises during normal business hours for you to make your payments but when he is, he’s quite short with you. Now I’ve been a customer of this location for a couples years now and have dealt with two other managers and they were pleasant people to deal with, but this gentleman is a bad reflection on the business. I personally feel he needs to be removed from this location or the owner stands a chance of loosing customers and I’m willing to bet on it if they haven’t already. I will end by saying he needs to work on his customer service / people skills because he lacks them very badly.
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July 2019 by Derrick Hill
The property manager that runs this facility at current date of 6/10/19 is the most unpleasant, rude, and unprofessional person I've have ever dealt with. Not only does he not be at the premises during normal business hours for you to make your payments but when he is, he's quite short with you. Now I've been a customer of this location for a couples years now and have dealt with two other managers and they were pleasant people to deal with, but this gentleman is a bad reflection on the business. I personally feel he needs to be removed from this location or the owner stands a chance of loosing customers and I'm willing to bet on it if they haven't already. I will end by saying he needs to work on his customer service / people skills because he lacks them very badly.
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July 2019 by Jacob Roberts
Stopped in this morning looking for more information on a unit. The unit I was shown was very clean as well as the office. Overall excellent service!
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July 2019 by John Hillman
How this place has 4+ stars on here is beyond me (and makes me question the reviews legitimacy,), because this place is THAT bad. They don't allow 24 hour access to the units, you can only get in the gate until 8pm. They don't respond to emails. They don't answer their phone or return voicemails. And when I showed up in person the guy working there had obviously been smoking weed in the back, I could smell it the second I walked in the door. Total joke of a business.
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July 2019 by John Garretson
Stor-Mor has been great to work with and has accommodated our business well. Good location and friendly service.
