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March 2023 by Joe M.
I was at this Currency Exchange a couple of weeks ago. There were 2 employees behind the window. The Caucasian woman was EXTREMELY rude. I had completed my transaction. However, upon leaving I remembered that I needed to get another money order. I went back & the woman said very rudely, "What do you want?". I told her that I needed to get another money order. The very nice black woman asked me to go to her to complete my transaction. Thankfully, Walmart offers the same service. Walmart is more expensive, but I am most definitely willing to pay more $ and never frequent the Currency Exchange again. I most definitely feel more welcome at Walmart than at this Currency Exchange.
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August 2022 by KJ G.
Easy fast and the lady at the desk was super nice and tried to make light of the stress surrounding the place. I will be back soon to renew my other Jeep sticker. Thanks again!
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March 2022 by Ali B.
Awful place. I went in to title a vehicle I purchased. We recently moved- my license is updated with the DMV but the physical license has my old address. I offered another State issued ID with the correct address. The clerk tried to tell me that a FOID card is not issued by a state entity. I argued that it is issued by the state police, and she told me that it is issued by "FOID" (). She told me she could accept a lease, Nicor bill or ComEd bill. I have ComEd, but the bill is in my maiden name. We don't have Nicor- we use oil heat. I own the house, but a mortgage statement wasn't good enough for her. The seller had put the date in the day/month/year format, which most countries outside of the US do. Even so, this was also unacceptable. I had another vehicle titled at an insurance agency in Dekalb with zero problems. I will be headed there again today. I'm sorry I wasted my time at the Currency Exchange.
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July 2020 by Sophia W.
If I could give it one star I would. They have no clue what they are doing here. I went in to register a vehicle of mine I had bought back in March, I held off on registering it since covid shut down mostly everything and it wasn't going to be my main source of transporting so it wasn't a priority of mine. Mind you I didn't buy the vehicle in Illinois, I had bought it in Indiana. I went in asking to register the vehicle they said yes, we began the process and she was typing everything in and finally she goes okay it'll be $1,110 (more or less around there) and I'm in shock. So much money for what? She broke down everything for me and was charging me sales tax AGAIN when I paid it in the other state. I told her around 3 times that I paid the sales tax so I should've been paying the difference of percentage between the states, not the FULL amount. She proceeded to tell me that I was wrong and wrong and wrong. I left because there was no way I was about to pay that much. As I leave she yells "you're only paying $60 more dollars here" I still leave and go to the dmv and get charged LESS than HALF of the price she was charging me for. I asked at the dmv if I should be paying the full and she goes "No, since you paid it in Indiana already you should just be paying the difference." So where was this currency exchange lady getting her information from?? Moral of the story I'd try avoiding this place at all costs.
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July 2018 by Laura C.
I think the women working this evening believes she gets paid to be rude and unprofessional! My husband waited in line for 40 min to transfer an auto title only to be rudely told that she wouldn't be able to do it today because it would take too long because it was now past closing time. Why would she not make an announcement knowing he was waiting so long. There were only 2 people in front of him when he entered so it wasn't like she didn't notice. She actually said "oh, I didn't know you were going to need a title"????? During the course of waiting she was slamming down the phone and speaking rudely to patrons. This is unacceptable business and not only did we not get business done, we drove 35 min each way!! Calling corporate office in the morning. Avoid this place if you can!
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June 2018 by Northern L.
This is the worst place ever!! Completely slow. Opened up late today had people waiting outside. Its also completely embarrassing they call the place you get the check from to "verify" it even though all the information is on the check. I ended up demanding my check back and took my business else where. Aint nobody got time for that.
