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December 2025 by Jeff Henslee
Handled my car and claim with ease.
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September 2025 by Theresa McGlone
I would give zero if possible. Very rude staff. Did not fix my vehicle correctly and blames it on my insurance even after I was there with their staff and discussed what needed to be done. Avoid at all costs
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August 2025 by Steve Larsen
Had some damage in rear passenger door from someone backing into me. White Eagle made it look new again. I had great service from start to finish, estimator, body man, painter all did a great job and quick turnaround. Highly recommend.
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August 2025 by D B
I should’ve listened to the many negative reviews—this place is absolutely despicable. The person at the front desk has no idea how to communicate with customers or manage a business properly. On top of that, he flat-out lied to me.
The only reason I ended up using this shop is because State Farm selected them for my claim. The repairs they did were horrendous. The paneling on my van was falling off, and they gave me a car to drive home with no coolant in it. When I opened the hood, we found wires and cables hanging down, dragging on the ground—we had to zip-tie them ourselves. The check engine light was on, and the car swayed while driving.
When I returned the car for warranty repairs, they outright denied any responsibility. The car sat there for two days, and they didn’t even touch the damaged body panels. Instead, they blamed us for the condition of the vehicle—even though we have photos showing the damage was part of the original accident. They had also promised to replace the front hood but instead just repainted and patched it.
I will be contacting State Farm to file a new claim and have the car repaired properly by a professional shop. Do yourself a favor—stay far away from this place. I give this place zero stars
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January 2025 by Nick Tatro
This would be the last place I'd take my car for repairs. I'm a State Farm Agent. Attitude is awful and the rep I spoke to was extremely rude. They aren't willing to make things right when they've admitted to making a mistake either. Avoid at all costs
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November 2024 by Bobby Eiko
Great experience & phenomenal crew. Their service was top tier & had an extremely fast turnaround time
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August 2024 by Eddie Augustyn
Wouldn't trust this place, a bunch of liars!
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July 2024 by Nelson Carrera
This place is in business to just be certified scam artist, they won’t update ( and I called daily 2 or 3 times a day) always the same From Ron in Montgomery/ Oswego location, everything is fine we are working with your insurance but nothing got done an all they did was keep my car 5 days well technically 4 and I paid for personal tow truck thank god because just to keep my car and “ talk to my insurance “ and NO WORK DONE, I paid them $1,190 dollars to get my car out . Professional scammers please stay clear and hopefully nobody goes through this and reads my how these guys operate.
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May 2024 by Sean Folino
Dealt with both Todd & Ron. They were both very nice and thorough. I was sent over to them by a local car dealership due to some scratches on my new truck. I had to leave my truck there for a few hours because they were booked up already and squeezing me in, and they got it all done within the day. They were successful in buffing out all of the scratches so it looks perfect. I was skeptical that they’d get it to look as good as it does. The scratches looked a bit deep. They also checked out the entire truck and found another scratch that I missed and took care of that one too. I appreciate them accommodating me with little notice and doing a very good job. I’d highly recommend them and will take any of my other vehicles to them if the need ever arises. Thanks!
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April 2024 by Matt
Thanks Jamie and the team who fixed my wife’s car. They kept me informed of the progress and was clean as new when we got it back.
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January 2024 by Ryan Jaskowski
Was quoted a certain price after damaged was assessed, then magically after I left for vacation the quote doubles. A week later after I told them not to do the work because of what scam artists they are the car was still torn apart laying on their shop floor. Now delaying another planned travel of mine. They are refusing to give my car back and being extreme rude on purpose since I chose to take my business somewhere fair. Extremely disappointed in the lack of decency and brain cells these people have. Highly recommend taking your car literally anywhere else. If I could give less than one star I would.
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November 2023 by Lauren Anthony
Was told my minimal car repairs would take 3 days… ended up taking 3 weeks. The shop never communicated with me. I called over 10 times never once did they call me about the delays. I got my car back finally after telling the shop I was paying out of pocket for my rental car and going into credit card debt. Then magically it was done the next day. Horrible service, horrible experience, don’t go here, trust me.
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September 2023 by C FS
Worse service kept my mother's car for over 2 months.
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September 2023 by Hamdan Suhail
Friends had a flat tire near this place and they needed help and only asked for a standard jack. He LIED and said he didn't have a jack for them, even though it's an auto body shop. A disgrace to body shops around here, can't even help a person with a flat??
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July 2023 by hawkeye
Took my car in for an estimate on some major hail damage. I ended up in the waiting area for 2 hours.Afterwards I never received the estimate from them even after 3 calls and one email.Worst customer service I've ever experienced.
