H&R Block in Ottawa provides professional tax preparation services. Their tax professionals are described as efficient, thorough, knowledgeable, friendly, helpful, and amazing. They handle tax needs to maximize refunds. Clients report feeling welcomed, with everything explained clearly, including advice for better outcomes in future years. The staff is professional and provides valuable information. The office accommodates both appointments and walk-in clients. For convenience, they offer remote options like Digital Drop-Off, allowing clients to work with a tax pro from home. The office prioritizes well-being with deep cleaning, disinfecting high-touch areas, and social distancing. Reviews highlight service that is easier than dealing with self-filing software. Tax professionals are commended for being kind, reassuring, answering all questions, showing all options, and even helping to correct issues from previous years. Clients express strong loyalty, stating they will always return for their taxes.
The team on staff are absolutely wonderful and the reason I don’t file myself online! I always go to Erika and the receptionist Maddie and the rest of the staff are all so welcoming and sweet which you don’t always get during tax season! Thank you all!
March 2024
My Tax professional, Tricia Bacha, at H&R Block in Ottawa, Illinois is the most efficient and thorough knowledgeable Master Tax Advisor I have ever met during the past 42 years of my academic career in Virginia, Texas and now in Illinois, USA.I wish her all the best in her career!
April 2023
Tricia was absolutely fantastic. I came in as a walk in and was immediately helped. She answered all of my questions while being kind and reassuring throughout the whole process. She showed me all of my options, and even helped me fix some things from my last year's taxes. 5 stars, so much easier than dealing with TurboTax.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee