Kroger is a one-stop store offering thousands of quality food and household products, including fresh produce, meats, seafood, dairy, home goods, and pharmaceutical needs. It provides a variety of options for vegans and vegetarians not typically found in local stores. Some customers find it their favorite store. However, experiences vary by location. Some stores are very clean and welcoming, while others feel a little dark, dingey, and slightly dirty. Shoppers report a mixed selection, with some departments like frozen items lacking variety. A noted positive is the availability of smaller package sizes for single persons, with equitable pricing. Service can be inconsistent; the deli and bakery are often severely short-staffed, leading to long waits. The service desk can be too busy, and it is not ideal for a quick trip. While most employees are friendly, customers frequently report having to check expiration dates carefully in the meat and deli departments to avoid expired products. Checkout is mostly self-service, with attendants prompt to help. Some feel the store is expensive with average quality.
It seems most all box stores are fairly uniform with products offered. I enjoy shopping at the North side store. Great produce and the Deli is good but nothing special.
December 2024
Pros: Has some different/good options like half iced tea half lemonade sparkling ice that I don't see elsewhere in town. Cons: Annoying rewards program and confusing price tags that only apply to rewards members. Self-checkout machines are slow and picky.
October 2024
I almost never write reviews but Kimberly at self checkout tonight was super helpful! Thank you!!!
