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March 2024 by Mike S.
Why you cant give negative stars is still a wonder. Bought some groceries, then found out that some of the stuff i bought was EXPIRED, they refused to take it back or even simply exchange it because "i bought it". So f**k them!!
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March 2023 by Brittany B.
This Kroger store provides a variety of options for vegans and vegetarians that typically aren't found in local stores and supermarkets. The store is very clean and welcoming. Most open checkout areas are self-service; however, there are still a few staffed lanes open and the self-serve attendants are prompt in helping you with your order.
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November 2022 by Frank S.
I had a problem with my receipt and went to have it fixed. Brenda took care of the issue and a pleasure to speak with. Stores need more people like her.
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August 2022 by Karen Rose
Not much on organic produce. Have to go all the way to Hy-Vee or towards the city. I have been noticing harder and harder to find heathy whole foods. The store isn’t pleasant to shop at either. For such a beautiful town, how do we have such awful grocery stores?
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May 2022 by Mary P.
This afternoon I needed flowers for my three granddaughters' dance recital--it was an emergency. I had forgotten about the long standing flower tradition after ballet recitals and sandra at Ottawa Illinois's north side Kroger store saved the day for me. She was finished for the day but still she asked if she could help--she could and she did! The floral dept manager had gone home for the day so Sandra helped me pick out 3 cute bouquets, add suckers and gift cards and sent me back just in time for my husband and I to shower the little dancers with their posies--thank you so much Sandra!!!'
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May 2022 by Lynne Amie
This kroger is terrible and all the employees are nasty
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February 2021 by Miriah Patricia Cronin
Poor customer service, always is dirty and smells. The produce is trash and when I confronted the manager about the roach he said oh ok let me tell so and so and walked away. Didn't try and kill it or do anything with the produce it was crawling all over. Saw people while I was checking out still grabbing the food.
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June 2020 by Peg Larson
Great store ,friendly employees
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May 2020 by Caroline Grommes-Saddler
Because they are taking back their Hero Pay from employees!!!! And without any notification!! they took more than 64% of my daughters paycheck and NEVER fore warned her. plus shes only 17!!!
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April 2020 by Cindie Espeland
I like both locations in Ottawa. South Kroger has great markdowns on produce and a very sweet gal named Robynn Scott who works there but the north location has more variety and a more. Convenient location.
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August 2019 by Brad B.
The best pharmacy around! I've gone to a lot of pharmacies over the years but it is truly a pleasure to purchase my medicine at the Kroger Pharmacy. The whole staff is so friendly. When I walk in the door they know me by name and they're always friendly and willing to take the time to ask me how I'm doing. This is by far the fastest Pharmacy I've ever been to. My medicine is always ready on time and always filled correctly. Many times I have requested medicine to be filled through my phone app and they text me back within 15 minutes that it's ready. I congratulate Kroger on their selection of Pharmacy staff. They are truly the best. I will continue to purchase my medicine here in the future.
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July 2019 by Frank R.
They need to rotate more in the produce a lot of not so fresh looking produce and the same with the meat department some really not so appealing meat out on display, workers are nice and helpful
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July 2019 by Leah Holliday Wilkinson
Very nice store. Girl working the U Scan was awesome!! I’m very impressed with how nice the store and staff was
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February 2019 by Nikki Leslie
We just wanted to say thank you to Kroger, for letting us come inside to sell Girl Scout cookies! We greatly appreciated it!
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February 2019 by Malory Kay Carr
Awesome store! Love shopping there