Old Second National Bank - Ottawa Branch has a long history of serving the Chicago area, focusing on the growth and needs of businesses and individuals. The bank is known for its strong commitment to responsible banking and a better customer experience. Customers appreciate the friendly and attentive staff, especially noting the excellent service provided by employees like Erin Price, who consistently go above and beyond to help with any questions or issues. The bank's team is quick to assist, resolve problems efficiently, and create a safe and secure environment for customers. Overall, the bank maintains a welcoming atmosphere with helpful employees dedicated to providing quality service, making it a trusted choice for banking needs in the community. Member FDIC and an Equal Housing Lender, the bank emphasizes a tradition of reliable and friendly service.
Marji is amazing every time I come in and see a banker she is always able to get what I need. The fraud department is on point stopped any transaction before it could even be taken from the account. I hope everyone has a great experience with the bank as I do.
January 2025
I had great assistance at the Ottawa branch from Marji Parcell.
December 2023
Erin Price is hands down the most attentive banker I have ever had. She is always willing to go the extra mile to help me out and she always does it with a smile on her face!
