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July 2024 by Aaron Durdan
I was there. Ordered 16 gallons of paint and the associate was totally overwhelmed but we great and never skipped a beat with me or other customers. Great experience.
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June 2024 by Tim Weakley
Best paint there is. Idk why but the guys in Ottawa close early whenever they want. This is the second time in a row I’ve tried to go in within 15 minutes of close, the sign says open but the door is locked. I just needed a couple 14” roller sleeves, now I’m probably going to have to drive half an hour to Menards.
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August 2023 by Barbara Hermann
Because of the professional service and knowledge of our exact needs. Plus friendly staff easy to work with.
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July 2023 by Ann Yardley
Went to pick up some paint, a quart with the color number in the system at 4:47 pm and the doors were locked???? Store hours are posted open until 5 pm. The girl in the store came to the door and told me I would have to come back tomorrow at 10 am. Not coming back - went to Home Depot!!!This is ridiculous!!!June 10, 2023
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February 2023 by Delores Turner
Amazing staff! Very friendly and willing to help you with whatever you need!
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December 2022 by Alexandra Baldwin
The service at the Ottawa Illinois Sherwin-Williams paint store was great!! They were very helpful and knowledgeable about the paints sold.
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December 2022 by TMAlexandra Baldwin
The service at the Ottawa Illinois Sherwin-Williams paint store was great!! They were very helpful and knowledgeable about the paints sold.
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March 2021 by Richie Rich
Terry the store manager is a friendly guy. He knows his products inside and out. I think he's been with this company nearly 20 years. Sherwin-Williams should be so lucky to have him.
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March 2021 by Lucas Rodgers
Pricing model is a joke. Went in for simple wall paint (promar 200) and got the standard run around on price. Was buying for personal use, but gave them my contractor account name for pricing, and after I had swiped my card and recieved my recipt I realized i was charged over double what this paint usually costs. And all this after the sales associate did the standard "hummmm.... o I will just discount this for you" song and dance. Frustrating.
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January 2021 by Josh Dovin
Great paint, greatbservice
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November 2020 by Rhonda Blankenship Arnold
Came in for "touch up paint" just needed a quart. I brought in a paint chip from the wall. It matches perfectly! Thank you!
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October 2020 by William Casey
Sales associate was friendly, knowledgeable and helpful. We enjoyed our shopping experience at the Ottawa store. Definitely the place for all our paint.
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July 2020 by Jacob
Smells like feet
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July 2020 by kobiella69 k69sd
Friendly, knowledgeable staff. They were able to answer questions I had about the types of products and their uses.
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July 2020 by jennifer C
Nice staff
