-
October 2023 by Steve Marcellis
They go above and beyond what you would expect for customer service. My 4th phone with them. They always find you a great deal too and friendly staff.
-
October 2023 by Bill Ionaire
The Manager is literally the best manager I’ve ever encountered ? ? ?She is so helpful and sweet and always fast at helping everyone ??
-
September 2023 by Dennis Andreev
"Monica" was less the useless, providing a disrespectful level of customer care, behaving in an aggressive and negligent manner.
-
September 2023 by Brenda
My phone is a year old, it has developed a reception problem, won't pick up 5g and or drops it within minutes when everyone else around me has great reception. Took it in 3 times, 3 different girls looked at it, did the restarts ect, finally offered me a refurbished phone? We bought this pc of blank, and now it obviously has an internal problem and they will graciously replace it with someone else's problem. She said "this is company policy" Gosh, what a great company to do business with. Between the tower issues ,the dropped calls and now bad company policy, yikes, We have 4 phones with them and can't wait for the contract to expire. Never again. Lesson learned.
-
September 2023 by bill mumper
Very helpful staff that knows what they are doing ?.
-
July 2023 by CEE POWELL
Heather, Monica and Austin were amazing to me
-
July 2023 by Timothy Bayer
They don’t care about their customers and the charge way over what they tell you your bill should be then when you ask them to fix it you get nowhere worst phone company ever
-
May 2023 by Larry Dagraedt
Heather was extremely helpful on correcting a problem that another agent misrepresented when I initially signed up with T- Mobile. I am very happy with Heather resolving this issue. LAWRENCE.
-
May 2023 by Taylor Sterling
Heather and Gavin were extremely helpful and friendly when I needed to replace a stolen phone. By far the best workers I've encountered at T-Mobile!
-
April 2023 by Robert Young
This company has consistently disappointed me with their terrible service and excuses.
-
February 2023 by S Swong
I was switching to T-Mobile 4 cell lines from Verizon and internet from MediaCom to 5G. I was very nervous about loss of service during the transfer process. Heather assured me that it would be seamless & spent the time to successfully bring the lines over. She gave me a list of information I need to have before the transfer and that was very helpful. I’m pleased with T-Mobile so far but the 5G Internet is spotty at times. I ordered a booster, so I am hoping that would help as I’m experiencing a number of buffering throughout the day.I should also mention I am saving $110 a month on my bill for cell service & internet.
-
December 2022 by Erin Haynes
Had to get a new phone for my son and Heather went above and beyond again for me!
-
November 2022 by Dave Cobb
Monica is great!! Just a Solid pro!! She educated me today!! Monica did not try to Sell me anything i did not want!! Just a Solid Rep!! Dave C.
-
October 2022 by Ash
Heather, Monica & Micheal were phenomenal in helping me resolve all my T-mobile issuse! Not only did they take the extra time to make sure I was satisfied, they were genuinely trying to help fix all the issues that the call center created for me!! Highly recommend this location.
-
October 2022 by Randy Scott
I keep getting texts from them that I didn't pay and now I have to go there for 4th time to get it straight
