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February 2024 by Jaid Monet
Since the new property manager Toni has taken over, this place has been amazing. She's never afraid to reach out and help out when help is needed. I couldn't ask for anywhere better to live
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February 2024 by Justin Noto
This is definitely the best apartment complex around, from updated apartments to the amenities provided Turnberry is by far 10/10. Since the new Landlord Toni started my concerns and issues have been addressed accordingly, and solved in a timely manner. She’s very hardworking at continuing to improve an already amazing complex. Not to mention she does go above and beyond for her tenants, I had lost my job and had several deaths in my family and was unable to pay rent for several months and ready to move out, Toni went the extra mile and helped me find assistance so I could stay here, I have never met a landlord who cared so deeply for her tenants.
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February 2024 by Tiphani B
The new office manager, Toni, is definitely better than all the previous managers. She's doing a good job of making Turnberry a better place to live.
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February 2024 by Angel The Wolf Offical #2
love living in turnberry courtl apartments in Ottawa Illinois the units are nice and spacious and are being well maintained by our new manager Toni franzen. she has made many updates and repairs to the buildings so please ignore all the negative reviews about turnberry Court apartments.please over look them because that was the turnberry in the past we now have a manager that runs turnberry the way it should be so I hope you consider checking out the new turnberry Court I would like to thank the new manager Toni for all she has done for my family and others and turnberry just in the short time she has been here can't wait to see what she has planned for us next so please come take a look at turnberry court apartments
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February 2024 by Missy Hawley
I’ve lived here for just over a year now and everything has been wonderful! It’s a very clean place with friendly people.
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February 2024 by Sarah A
I'm very impressed with Turnberry Apartments. I love the staff, it is under new Management and she is superb and hardworking to make our homes a great & safe place to live. They are spot on any & all repairs that you let them know about. Everyone in the community that I have talked to are all so friendly and neighborly. I have not had any issues with anyone or anything. I give Turnberry Apartments, Ottawa Illinois 5 ⭐️ Thanks Turnberry!
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February 2024 by Arc
I work with apartments a lot and I can say this is one of the cleaner and nicer apartment complexes. The property manager Toni, and her crew are always on top of things. If I have any questions whether big or small she is always quick to get back to me with answers. Despite it probably being a super stressful and exhausting job, she always has a good attitude and is making sure the residents also do their part and keeping this place in shape.
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February 2024 by Barb Savill
Tony Our new office manager has been nothing but wonderful. If you need something, she is right there for you, she is very much appreciated.Our new maintenance man has been absolutely wonderful. Very considerate wonderful person.He is also very good at completing a maintenance job fast and Correct, while being considerate of your needs.
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February 2024 by Justin Noto
This is definitely the best apartment complex around, from updated apartments to the amenities provided Turnberry is by far 10/10. Since the new Landlord Toni started my concerns and issues have been addressed accordingly, and solved in a timely manner. She’s very hardworking at continuing to improve an already amazing complex. Not to mention she does go above and beyond for her tenants, I had lost my job and had several deaths in my family and was unable to pay rent for several months and ready to move out, Toni went the extra mile and helped me find assistance so I could stay here, I have never met a landlord who cared so deeply for her tenants.
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August 2023 by Tracy Rhodes
Nothing ever gets fixed , maintenance is rediculouse, and pool !! What pool ?? Was open last year for a month and not at all this year !
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June 2023 by Clarissa Ford
Whether you call, email, or go in person no one is ever available to speak to you. It's been so frustrating because I never heard back from here. I've even gone as far as calling the property management (kittle properties) and no luck there either. Shame they don't seem to have time for anyone, Didn't even get a chance to stay here.
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March 2023 by Pamela Koziel
I have been a resident for almost 6 years, and I am pretty frustrated rn with several new tenants and their unwillingness to keep their dogs leashed! I was bitten by another tenants dog two years ago and I am fed up at this point. I have talked with office personnel about specific dog owners and nothing is being done, other than a letter that was sent out and is being ignored by certain tenants. I also have a dog and was just met outside with two unleashed dogs that live here while the power is out at the complex. What is it going to take for people to become responsible? This kind of behavior is goin to ruin it for fellow dog lovers to be able to have their beloved pet with them if people don't follow the rules! I do not want my dog to have to defend herself or me again. Fines need to start popping off! Oh and btw. Having your dog leashed, but not holding the leash on your way to the dumpster is also not following proper dog etiquette. My son, should be able to walk to his car in the a.m. without having your 150 lb pup approach him. Ugh cmon people!!!!!!
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March 2023 by Miles Crew
Nice place not willing to lease to felons within past 5 yrs.
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March 2023 by JayBob Red
BEWARE of corrupt management! If you live here and move out,TAKE PICTURES of your apartment before leaving! My wife and I lived here in 2011 and left the place clean and in excellent condition. After moving out management claimed we left the carpet trashed and demanded roughly $1000! We said no, we had no proof(pictures),they sent the bill to a collection agency. BEWARE of Turdberry! Management replied to this review saying call us so we can resolve this, but the phone line is ALWAYS BUSY.CANT get thru. They make it look like they care BUT THEY DON'T!
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March 2023 by Laura Rodriguez
I love living here. The units are nice. It's peaceful. The neighbors are friendly. I enjoy the fitness room. The only reason I gave 4 stars is because the laundry room is always filthy. I know maintenance is responsible for maintaining it However, I can't put the blame solely on management. I put it on the inconsiderate tenants that leave it that way. They don't clean up after themselves. I find dryer sheets all over the floor. The lint filters aren't cleaned after use. There is spilled detergent and fabric softener on the washers. I don't understand how people can be so dirty. Come on people. Appreciate the amenities you have. Clean up after yourself.
