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January 2024 by J Abbs
Helpful staff!! Had what I needed.
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January 2024 by Ron Mokry
Very helpful and knowledgeable.
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September 2023 by Brian Miller
The manager/front counter person ( ? ) he had a beard, could not have been more rude. Asked to purchase a new battery and he said it would be more than 30 minutes so he could not do it today. I was the only customer in the place at 8:20 am Sept. 14th 2023. I said I could wait longer and he replied cannot help you. I was completely shocked and thats hard to do to me. He was completely unwilling to help and did not say come back tomorrow or anything. End of story. ZERO STARS !
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September 2023 by jason Olsen
Helped me out of the pinch I was in was able to answer all my questions in a timely and professional manner very happy will be back of I need anything else for my car
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September 2023 by Vince Watterlohn
Older female counter person was very loud, but the store had what I needed.
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August 2023 by Javier Rojas
Alex T was very helpful and patient and resolve my issue without a hassle.
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August 2023 by Nikolay G
You have to teach your store employees to be at least a little bit more polite. I purchased an engine oil and filter bundle from the Mt.Prospect location, and they gave me the wrong oil filter. I went to this store for replacement. The guy with a beard who was there at 12 pm. on Sat, August 5th, was refusing to replace my filter, asking me tons of questions - why I bought it from Mt. Prospect, why I'm returning it here, maybe we don't have one right now and what not.It doesn't matter where I bought it from and where I'm returning it back or replacing it. That's the same store! Extremely rude attitude! I won't step in this store anymore!
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June 2023 by Yongman Kim
I purchased a battery here. The shop price is $10 more expensive than the online price. But I had to replace the battery then, so I just paid it without argument.
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June 2023 by Kyle S.
Rick was so nice and patient with me. He was very helpful in finding every exact part I needed for my truck!! Great customer service!!
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May 2023 by Alyssa Aguirre
Just had a very pleasant experience. My car needed a new battery. Andrew helped me replace my very damaged old battery to a new one. He was fast and efficient. I’m so thankful. Highly recommend. Will be coming back for future car problems.
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May 2023 by Harshdeep Singh
This store is absolutely disgusting. I went to pick up a UPS package at the store and the store employee said the address on my ID is different than the shipping address and was behaving pretty rude to me. I recently spoke to a UPS customer service agent and she said the NAME ON THE ID IS ENOUGH TO VERIFY the receiver. Even the UPS access points don'have such policies she was bragging about. I had to go back to my place to get a proof of address to take my package. I felt like she did that intentionally and is probably a racist.Store employee is a white lady with tattos on her neck and she is not kind to likes of me. Worst experience ever.
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January 2023 by Manuel Banuelos
This Auto part is the worst I ever buy part.I definitely not recommend .If the part it does not feet your car ,they do not give refund the manager has a horrible personality.This auto part does not deserve the name Advance auto part.Again I had horrible experienceDo not shop here.
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December 2022 by Tatiana Krilov
Sellers is not professional at all. They don't understand anything in a parts
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September 2022 by Bret Schwalb
We went in for air filters. While the staff was helpful, their prices were higher than the dealer would have charged with installation.
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July 2022 by javier sanchez
Thanks so much to anthony and ruben very helpful and very smart when it comes to parts and so quick too never experiance something like this in an auto parts store thanks so much amd i will keep coming back.
