-
March 2025 by Mantis Toboggan
Heads up! Branch is moving June 13th, 2025.
-
March 2025 by A C
Now you move to Arlington heights. Is ridiculous.
-
February 2025 by Milana bubrinkova
What an awful experience at this branch. I came there two hours before closing and nobody was able to help me open an account. They kept telling me that they only have two personal bankers. Well I am not a manager to stuff your bank with more personnel. I went to Arlington height branch and was taken care of immediately. Never ever I would step in this branch again.
-
January 2025 by Karina Orozco
An hour plus wait for a personal banker just to notarize something. Ridiculous.
-
September 2024 by Marek Stasiak
This location is always crowded with endless lines, very slow service and most of the time - no cash in atm!
-
July 2024 by ke vo (dr dad mechanic)
Needed a personal bankers assistance for 5 minutes, arrived 1 hour before close.... They would not help. This branch sux
-
July 2024 by HUSEN ABBAS
Very bad costumer service , I had to wait for 45 mins to get an answer and never got it on how to make an appointment to open an account , the lady told me to have a seat and she will Come and talk to me about the documents and appointment, never came-back it was Saturday and not a lot of costumers btw , don’t waste your time
-
April 2024 by Caitlin Driscoll
Made an appointment to speak with branch banker on the phone via the Chase app, Gallo Trullijo. He never called me at the appointment time and waited to call me Right before the bank was closing to tell me he didn't realize it was a phone call appointment, when I go to call back it says he's not working for another week. Extremely unprofessional. Why provide this service if you aren't going to follow through.
-
March 2024 by J S
Always great service
-
March 2024 by Herlinda Gonszalez
I have had a good experience so far the staff has been very friendly and everything has gone very well and above all there are many who speak Spanish which in many banks there is not
-
March 2024 by Ana Gomez
One ONLY teller available!!
-
June 2023 by tanu sharma
Not enough staff
-
June 2023 by Mir Khan
Zombie branch!
-
June 2023 by Degishmeler
Too many custumers, long lines not enough workers
-
June 2023 by Lupita Martinez
Great experience, I went into the Bank today for the first time in years to try to help my dad with a complex issue and the bankers were very helpful. The banker that helped us specifically was excellent, she was extremely knowledgeable, helpful, and it helped tremendously she was bilingual so my dad could also hear and understand the conversation. I just totally forgot to ask for her name.
Very good experience with many people with the ability to speak Spanish. Today we had the pleasure of solving a complex problem with a very intelligent, kind, and bilingual banker. Just don't take your name but excellent service especially for people who need help in Spanish!
