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October 2023 by Priya Madhavan
I had the best banking interaction! I spoke with James, who was exceptionally knowledgeable and patiently helped with all my questions! Thank you for your assistance!
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June 2023 by J Bu
Ridiculously long lines at the teller and also the drive-thru. All the bankers inside are just standing around doing nothing while everyone waits???
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June 2023 by Mike
This is where you go to get ignored.
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April 2023 by Deborah Kang
Awful customer service. My parents are Chase Private Clients and they could care less about their clients. They don't want to notarize a document because the form that was presented was different than what they were used to. They still have not introduced me to a Chase Private Client banker even though I have been requesting one for almost a year. I have never had a problem at different branches but this particular location is indifferent and unwilling to help.
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April 2023 by Patricia Naughton
Great branch. They were very busy and I witnessed the staff being very busy. They remained calm and friendly even when dealing with a somewhat unreasonable customer. I want to give a big THANKS to Tony Seiler for assisting me, he did a great job!
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December 2022 by Faton Saliju
You don't need to be open a Saturday if you don't have employees to serve me lol it's that easy. Don't tell me you don't have cash after I filled out the thing and waited over 20 minutes to get my money. And also learn how to smile ?
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October 2022 by Yvette Arriaga
Customer service is poor.
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September 2022 by Brian Mars
It's Chase Bank you know what you're getting. A secure bank but with no real benefits and high penalty fees. There are so many other better Banks out there just do your business with a different bank. Chase is outdated.
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September 2022 by Shujaat
This is the best branch in the area. I recommend if you need help with anything, speak to Dana. Dana actually cares about people and the problems they are having. Give her a raise.
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July 2022 by vasyl Danyliuk
You can wait whole day and wait for help and no one even ask you what a you doing here.
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June 2022 by Katie Gray
Poor services and unfriendly
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April 2022 by Tony Mazza
Dana, the account officer who helped us, was very friendly and helped my son feel comfortable linking his new savings account to his checking account! Great customer service! :)
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September 2021 by KJ Jackson
ATM didn’t work and customer service was poo
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July 2021 by Rich G.
Patrick and Dana were the two kind bank officers that helped my children set up their accounts. Their professionalism is unparalleled and they made this experience go smoothly. Thank you for all your help!
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June 2021 by Helen
Just tried to call in a very simple question to my branch that we've done business with for many years and couldn't even reach a live person. Before I could even get in line to be answered I had to enter my debit number and PIN and was then advised other clients were being helped and to call later. Terrible customer service.