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November 2023 by Ed Kann
I have been a Delta Sonic customer for over 2 years. I am on the monthly plan and use the facility usually 3 times a week. ( definetly a good value!).Since no business is perfect on the rare times there was an issue it was handled professionally and expeditiously by Brian C. No questions were asked or fingers pointed by Brian resolved with no no questions asked.It is nice to be able to get your cleaned, a smiling face and know if I have a problem Brian C. will be there to take care of it. Thank you.Ed K.Service: Auto detailing
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November 2023 by alexis rodgers
Brian C and Natalie did an amazing job helping my mom through her car wash for the first time. The car just got back from a few road trips so you can imagine how it looked and afterwards, it was like a brand new car! We forgot it was white ? Brian spent extra time getting it all hosed down and even came out after to help dry the car off. Could not recommend these two more when coming to Delta sonic in Palatine.
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November 2023 by Grace Rodriguez
I just had my car serviced, at your Palatine location. I had a 6 month wax done. The attendant, Jose C., was outstanding. He went above and beyond with the service that he provided. His attention to detail was excellent. In the future, if I could request Jose C., I definitely would. He is a perfect example of the kind of service, that Delta Sonic wishes to provide for their customers. Thank you, Jose C.
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October 2023 by Tyler M.
I absolutely love the touchless nature of this car wash. Doesnt break modifications while still making my car clean. A little pricy, but definitely worth it.
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October 2023 by Alaisa Ortega
Brian C. is such a great help! He not only helped me once before, but he dropped everything to help me again with a tire issue I had! He always shows interest in what my problem is and explains in fine detail ways to resolve them. He is the best! Thank you’ Brian!Service: Auto detailing
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October 2023 by sarah mann
1. They scratched my car door. It looks like something abrasive was rubbed back and forth over the door.2. They threw everything in one bag. Sunglasses. Trash from the floor. Face masks from the center console. The owners manual. Complete disregard for my things.3. The carpets were soaking. Like with puddles. Took over 24 hrs to dry. I was told by the manager this was normal. Perhaps they should invest in a shopvac.4. They left a little light on in the trunk causing my battery to die every 2-3 days. I’ve bought a new battery unnecessarily and now I had to pay a mechanic to figure that out.5. For all this, it cost a staggering $240.6. There was a chemical residue everywhere I touched for a couple days.Update 9/5: I filed a complaint at the dealership. Which I had to go to in person and fill out on their tablet. I was supposed to hear back in 3-5 business days. That was 8/18. My e-mail on 8/29 remains unanswered.Update 9/10: I received an update by conventional mail. They do not believe they are at fault but sent me a $25 gift certificate. When you look at the scratch pattern on my car door, please know that it has literally never been hand washed before.
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September 2023 by Barbara K.
Very good job on carpet shampoo and vinyl cleaning. I will be back!!! Downers Grove, Illinois location.
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September 2023 by Win Block
“Yesterday, I ended up at a car wash that was recommended to me as having a good reputation. My car was so dirty that I was almost embarrassed to leave it there. I was assured that their ‘extra wash’ would leave my car looking brand new, and I left my car with them at 11 in the morning, returning at 4 in the afternoon.However, what I saw was far from the promised quality. They couldn’t even manage to clean my car properly. The details that were dirty remained dirty, and as for the interior… It was a disaster.I paid, and they didn’t even deliver what I came for. This is absolutely unacceptable, and I am deeply disappointed with this car wash. In the future, I will undoubtedly be looking for another place to get my car cleaned.”I wouldn’t recommend this car wash to anyone, trust me, you will deeply regret it.“Of course, he invited you, you’ll come up with a way for your employees to wash my car. And why are you asking this question? Can’t you see in the photo how they washed the car?”Services: Vacuuming
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September 2023 by mohamed hussein
I want to share my experience with everyone who looks at reviews and takes the time to research a place or product before going. This place is great and very professional. I needed help with my car. Armando, Daniel, and Francisco were amazing. Ask for them when you get there.
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September 2023 by Nikolay Fadeev
good car wash but wheels always dirty.Employee with high pressure guns don’t carry about rims.Told this to manager and cashier many times but no changes.
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September 2023 by M B.
Delta SonicUnlimited is a scam. This wash used to be unlimited. Now, they have my card on file and if I go thru the wash more than 3/month they increase my price. Not that different from Cable TV jacking up your bill. I have multiple cars with interior and exterior so called unlimited memberships. I use the exterior 1/week per car and exterior 1/quarter per car. They keep creeping up the bill. I call headquarters in Rochester NY and every now and then somebody will listen but it's usually just lip service. Go somewhere else where you get what pay for without the continuous bad billing service in addition to the long wait at a crowded wash.
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August 2023 by Mohammed Mohammed
I had the great experience with three of the best workers there. They helped me out when I had a flat tire and they saved my life in this situation. I appreciate everything they did for me and I would recommend anyone going there. Ask for three of my new friends. Armando, Daniel, and Francisco. They did a great job with all my requests and met all expectations.
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July 2023 by Pooja P.
Delta Sonic Car Wash has to be one of my favorite places to get the inside and outside of my car cleaned. All the workers are very thorough when cleaning, and attentive to default when cleaning the cars. It does take about 30 minutes to do both but they do have a waiting room! I'll be back!
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July 2023 by Josh A.
Need to give a shout out to this location! Jose C and Manny did one of the best jobs on my wife's care I have seen! I normally take her car in and they always do a good job but today they could tell my wife was having a hard time with the process and our 3 year old wasn't helping. They saw, and took care of our car and did an excellent job! Thank you!!!!
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July 2023 by Bob D.
Let me start off by saying I have a monthly membership and been going there for years with no problems. My vehicle is a 2022 Honda Civic brand new. I had them do ceramic coating and it was applied wrong. I had to come back the next day and spent three hours for them to correct the problem. Thank God they did the next week I was in the car wash when I was going through it, and I heard some scraping on the roof of the car, after the car wash, I pulled over to the gas pumps and found a scratch from the top of the roof near the windshield all the way to the back of the roof then down the trunk lid and scratch the plastic spoiler. Filed a claim about nine days later they told me that they don't feel responsible for it and they inspected the car wash and found nothing. Funny thing is during the 30 minutes I was there waiting for them to do the claim and take pictures. They never once stopped the car wash and inspected anything Took it to a body shop down the street where they showed me they had seven vehicles with estimates, waiting from Delta sonic car wash. The only thing I was offered from corporate was to take a tour of the car wash to see how it works and how it's impossible for them to scratch a car which is so untrue because of a car in front of me had rust in a piece came off in the semi's that go back-and-forth to your car. It will definitely scratch and possibly fall off so now starting next week I'm going to the courthouse to file a small claims court because the estimate I got from the body shop was $2500 to repair my brand new car.