-
January 2024 by Ricky Z.
Horrible customer service! Website instructed me to return order to this location. Female owner or manager refused to accept return with excuse of not on GNC system. Was very dismissive and told me to take return to a different store. Will not deal with GNC again. It is no surprise why most of their locations have closed with customer service such as this!
-
March 2023 by mark winslow
Didn't look up from her phone, despite saying "I have to go" to the person she was talking to. Asked about a product I saw on sale at a different location yesterday "no we don't have that" "I saw it yesterday somewhere else" "no we never had that, that's not true" all without looking up from phone.What terrible customer service. I drove 20 minutes to the closest GNC for me, complete waste of time, made worse by trash customer service.
-
February 2023 by Minna Chen
Terrible service. The GNC headquarter asked me to any local GNC store to exchange the products they mailed to me with one month expiration date. This store refused to exchange or refund. I do not know how GNC works and no wonder this brand might be gone soon. Terrible experience, especially after driving 20 mins.
-
February 2023 by Rafael Giron
This is a terrible GNC location and it gives the GNC brand a bad look. They are a franchise store that does not and will not offer any price matching, honor any sales promotions nothing. I went in to purchase items that were buy one get one free and the lady refused to honor the sales. When I told her it is online and I can order FOR in store pickup she said she would REFUSE the order because she would be losing money. Guess what? Instead of me repeating business to buy more things and recommending this location for anything, you will get nothing. I will avoid this location and I recommend everyone to ignore this location unless you like terrible customer service, like to pay everything at full price with no sales. Most disappointing visit I have made across several GNC locations.
-
January 2023 by Dazhi Chen
Terrible service. The GNC headquarter asked me to any local GNC store to exchange the products they mailed to me with one month expiration date. This store refused to exchange or refund. I do not know how GNC works and no wonder this brand might be gone soon. Terrible experience, especially after driving 20 mins.
-
January 2023 by Yu Z.
Terrible service. The GNC headquarter asked me to any local GNC store to exchange the products they mailed to me with one month expiration date. This store refused to exchange or refund. I do not know how GNC works and no wonder this brand might be gone soon. Terrible experience, especially after driving 20 mins.
-
September 2022 by Hilel Swerdlin
Excellent service and selectionI highly recommend this store
-
April 2022 by Jennifer A
My husband and I come in every month or so to restock on our supplements, and every time we come we are helped by this wonderful man. His name is Mahendra. He explains the benefits of particular ingredients, he makes wonderful recommendations, and is all around kind and patient. I cannot recommend this GNC location enough, if not simply for his expertise.
-
April 2022 by Patrick Robertson
They have exceptional service and a very convenient location. This has been my go to supplement store since I moved into the area.
-
March 2022 by Jennifer A.
My husband and I come in every month or so to restock on our supplements, and every time we come we are helped by this wonderful man. His name is Mahendra. He explains the benefits of particular ingredients, he makes wonderful recommendations, and is all around kind and patient. I cannot recommend this GNC location enough, if not simply for his expertise.
-
February 2022 by Gabriel A
Great service, great prices, I'll definitely be coming back here.
-
February 2022 by Marcella
Horrible customer service. I called to see if they would price match with Vitamin Shop since it clearly states GNC will price match with their competitors on their website but the lady who answered the phone automatically turned me down and said NO. I called a different GNC and they agreed to price match. I guess this specific store follows it’s on rules instead of corporate rules. I don’t recommend this location. There are friendly GNC locations.
-
January 2022 by Shrinath Parekh
Terrible customer service, won’t accept online orders when they have things in stock to make it easier on customers. Won’t accept the GNC sales that on their website because they are a franchise store. Canceled two orders of mine in a row.
-
November 2021 by Sharon Harris
The employee Ela profiled my daughter. Following her around the store asking her was she here 2 days ago and constantly asking you find anything you want like she was stealing. Then she followed my daughter out the store and walked in front of MY car reading my license plate. When I asked her why she said “I was just looking” then went back in store. She sure didn’t have a problem taking her money. 00 ⭐️ if I could.
-
October 2021 by Nick Franzwa
Very helpful and attentive customer service. Thanks to Ila I was able to pick out an optimal meal replacement, pre-workout, and multivitamin. I am very pleased and will definitely be revisiting in the near future!
