Kevin Calder's Allstate Insurance agency in Palatine provides dedicated service through an energetic and caring team. Customers report amazing, super helpful, and kind service with great communication and follow-up on claims. The team is patient, takes time to explain things thoroughly, and is efficient in working up quotes to offer savings. Staff members are described as knowledgeable, timely, and not pushy, helping clients get policies set up quickly and navigate difficult processes. The agency is commended for its excellent customer service and for making the insurance experience a pleasure.
Have nothing but a great experience with all the Allstate members that have help me the agents and adjusters have helped me every step of the way and going above and beyond.
December 2025
Excellent customer service !!!!!! A+++ I had lots and lots of questions that Katherine Buneta answered in no time at all. Very personable, understanding, and professional. Would definitely recommend!!!!
December 2025
I had to renew and update my policy, I own five cars, and my agent, Bradley Clark took time to find me a few ways to save me quite a bit of money, I have to say, I didn't see that coming, Allstate could have just renewed it but instead went out of their way to save me $$$, that is sweet.
