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October 2025 by Debbie Partyka
I would like to thank the team at Mperial Asset Management for their help in retrieving my package so quickly. Every time I call or write to them with any questions they respond in a very timely manner and are always very accommodating. It is nice to know that a Management team is looking out for their residents.
Much appreciated!!
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July 2025 by Cathy Bell
Giemar Capui goes the extra mile to help, and that is welcome in this time when getting to talk with person for help is sometimes impossible,. this is first time i have given 5 stars
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July 2025 by Beth Kelly
I had the pleasure of working with Giemar Capul, Community Association Portfolio Manager at Mperial Asset Management, while assisting my client with a home purchase in a community he manages. When inspection issues arose that were determined to be the responsibility of the HOA, he was instrumental in coordinating with the board, securing approval, and ensuring the necessary repairs were completed in a timely manner. He was always prompt in returning calls and emails, making the entire experience seamless and efficient. It was truly a pleasure working with him.
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May 2025 by Mike Shanahan
Geimar, our Mperial property manager for our HOA, has been great to work with on several requests from our board for approvals. He is responsive to requested information in a timely manner.
He is a pleasure to work with on an ongoing basis.
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April 2025 by Bona Bernardo
Giemar Capul always answers my phone calls and responds to emails unlike others that you only get their voicemail and replies on emails after a week or more. It's very nice working with Giemar because he is very knowledgeable, helpful and very efficient. He responds to my needs immediately even how busy he is. I requested documents of our association's rules and regulations and he sent them right away via email. I told him that my garage door needs to be replaced and he immediately addressed it to the board. About the light in our building, he had it replaced, we are homeowners here for almost 30 years and nobody paid attention to the light.
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March 2025 by David Sanchez
Giemar was great to work with highly recommended!
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March 2025 by Nicole Stern
Giemar was awesome to work with! Highly recommend!
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February 2025 by Wendy Kramer
We thank Charlie Hass, managing director, and Stephanie Faruzzi, our manager for a very impressive show of expertise and guidance in our transition to Mperial. I speak for the entire Board of Directors in saying they have inspired confidence that we can trust them to manage the most difficult situations. The entire Mperial team have been helpful in resolving confusion over accounting matters created with previous management companies.
They respond to owners promptly with solutions. We look forward to a long relationship with Mperial.
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February 2025 by Faina Shatskina
Attentive stuff. Answering all questions
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January 2025 by LSC Berry
Giemar Capul is very Friendly, Professional, nice and gets the job done. He listens, He asks what I need done at my home and I send him the few requests and he works on getting the job done. I asked for a light and he is on it.
With the Big job Giemar has, he is understanding and I thank you.
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December 2024 by Arlene Lacio
Mperial was great to deal with to resolve problems that occurred at a townhouse that I had listed for sale in Vernon Hills. I dealt with Giemar Capul who was the Assistant Community Association Manager assigned to the property, and he did an outstanding job with quick responses, excellent communication and cooperation along with a full understanding of the issues involved. Giemar represented the company in a highly professional manner and with respect for the homeowner. He worked very well with me as a real estate broker to get the issues taken care of in order for me to get the home sold. I appreciated Giemar's hard work and I highly recommend Mperial and their management staff for their attention to detail in order for me to get my job done!
Arlene Lacio
Century 21 Circle
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October 2024 by Donald Schaffer
Property management is tough. You have to keep up with routine tasks, handle emergencies, assist owner representatives with future planning, and contend with never ending competing interests. Mperial took over our 140 unit, multi-association property about a year ago after a period of serious mismanagement by another firm.
Has everything worked out perfectly? Of course not, they never do, but I give them credit for getting through a tough transition during our largest ever renovation project. Our property manager, Charlie Hass, and his support team are the most responsive managers I have experienced since I moved in 20 years ago.
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August 2024 by Monica Bucek
Jivar C was assigned to our HOA and attended his first annual meeting in June. It was a contentious meeting - he handled himself in a professional manner. I hope he remains our contact for a long time to come!
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August 2024 by Tama Transportation
Jimar C. has been an outstanding HOA board manager for our community in Sandy Creek. His professionalism, friendly demeanor, and quick response time are truly commendable. Jimar C] handles all tasks efficiently and is always ready to help, no matter the issue. He has become like family to us, fostering a sense of unity and care. We are incredibly fortunate to have Jimar C managing our community and highly recommend his services.
Sincerely, Taras Pihura
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July 2024 by Yiwen Wu
My property in Plymouth recently changed to Mperial - and we noticed the changes right away being more responsive and transparent, thanks for Giemar’s hard work! He answers queries and act on it quickly, although there are many legacy issues I am hoping with this HOA things will get better!
