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January 2024 by Peter Barber
Expensive and unwilling to assist with a simple wiper installation.
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January 2024 by David Chong
I have been placing orders online for store pickup for about a year now as Napa is the only one that carries the oil I want (I change my oil 1-2 times a month) The first time I had the experience with this store it was before they moved. The store was extremely cramped and unorganized and workers very unprofessional. Once they moved to the new location I was hoping would be a little better experience, but seems like the store is the only thing that improved. Nobody greets you when you walk up to the counter and when I asked for help with an online order I was told there was a specific guy that would help me and everyone else was just off doing their own thing(including the guy that was supposed to help me). Just in case he didn’t know I was waiting for him I told him I had an online pickup whenever he has the chance (but before I could finish he holds up his hands and tells me to wait (he is not on the phone or anything) I was so extremely turned off by this incident but decided not to cause a scene and just grab my stuff and leave.Just placed another order last night and received a few voicemails this morning about the order. Called back around 11:05 and Mike tells me that the store that has all my items are in Des Moines, IA and it would’ve been here by Friday had I picked up my phone. I told him it is what it is but coming from a logistics background that it kinda seems like poor logistics for an order from Des Moines to take 4 days to get here. He got extremely defensive and tells me that it’s not via ups or a courier and it’s not as easy as just putting things in a car and driving it over. I forgot what I said but he got really upset when I called him “dude” and tone completely changed and the arguing begins… sorry I called u dude? lolThat was the last straw and will never be doing any business with this store.
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October 2023 by Shore Patrol
Great place, I have known Mike for 25 yrs, New location but same Great service. Helped me return a part others had issues with.
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May 2023 by Michael Vitaioli
NAPA is a real auto parts store, unlike the "fast food" part stores like Autozone, Advance and O'Reillys.
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November 2021 by Mike Kulesza
Staff took time to help identify part and help find.
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August 2021 by Daniel Azukas
Always like Napa, they get you what you need and right the first time.
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August 2021 by Mark Micek
I needed auto parts, they have auto parts. Helpful, knowledgeable, will stop in again as needed.
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August 2021 by Joseph Mannina
Bought a new battery here. They were nice enough to install . Prices have really risen.
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June 2021 by Gerald Hallsten
Had parts I needed. Gave Triple AAA discount with Card.Parking is a negative for this store.
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April 2021 by Djazukas
Always like Napa, they get you what you need and right the first time.
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April 2021 by Rick Kyriakopoulos
Best auto parts hands down !!
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December 2020 by Rogelio Gutierrez
Great service. Specially from Kyle and Ryan
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November 2020 by Larry Martin
Really nice and knowledgeable staff!
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November 2020 by Ricki Smart
Good prices and friendly staff
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June 2020 by Mike 319
Great service. Highly recommend.
