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April 2025 by Brian Foss
The guy couldn't understand what the letter x was in the part number
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March 2025 by joey hulk
Reeked of cigarette smoke because one worker was smoking inside the store with the door slightly propped open, and the other worker was very rude. Awful experience overall
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July 2024 by Robert Murray
GreatCJ service and fast! CJ is the best! Well they all are but he really looks out for the customer's that they get the right things and very helpful! I only use this store!
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May 2024 by David Joseph
I'm a mechanic that was in the area trying to do a warranty. I had brought the invoice copy of the original receipt that I had on hand for the particular part and the day before, I had spoke with my commercial store.
About the part in question. They had told me to go pick it up from this O'reilly's so I drove out here because they were the only ones that had it in stock and yet it took almost an hour because they gave me a hard time about accepting the warranty exchange, even though everything was approved the day before. The cashier and the manager there was very rude.
I had to call another store and explain the situation. And they were able to help me.. I don't know what kind of customer service. They teach the people here at this location. Because it's not good
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May 2024 by javier sanchez
They should fire arthur sucks as manager they should put denis as incharge im surprise that guy arthur is still working there always have bad buisness when arthur is there i just go across the street to auto advance and spend my money there instead
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December 2023 by Stephanie Beyer Rakiewicz
CJ helped us out today with a headlight issue and was courteous, professional, funny, and saved us some money! There’s like 3 auto parts stores basically in a row but we’ll go back to O’Reilly because of him.
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October 2023 by Fredy Herrera
Excellent service and attention
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August 2023 by Chris Kramer
Guys were super cool and helpful
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August 2023 by Jose Valencia
I found the parts that I need at a reasonable price. Some of the employees are great and some could use a bit more experience.
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June 2023 by Jesse Pullen
Sat and waited 20 mins for the employee to finish his smoke break just to be ignored. Screw this plce
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May 2023 by Michael Motionless
Not a car guy in any capacity, my whole headlight is out and I need assistance putting new bulbs in, this is also due to lack of mobilizing in my wrist. I've had O'Reilly assit me with putting on wiper blades in the past at separate locations so I just wanted to ask if I purchased bulbs there, if they'd help me put them in. I wasn't rude and I wasn't expecting or demanding a yes or a "good" answer from the employee, just wanted to know where I could be helped at. She simply replies "uh...no. I don't have anyone else here and I can't."Which, fine, I understand. She said this very flatly and as if I was being annoying for not knowing this prior to calling. In the middle of saying "oh, okay, thank you anyways" she scoffs and hangs up midway through. Glad I saved myself the trip and additionally now know where I won't find friendly service. I understand being frustrated and tired with/at work but so is everyone else in the time we are living in. I'm not asking anyone to be chipper and sunshine but good grief.
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May 2023 by John Kazanow
Stopped in here to get a cabin air filter and also an engine filter for my Mom's Cadillac XT4. Cabin filter in stock but VERY expensive. Engine filter in their warehouse and they want like 11 to ship it to their store on top of another very expensive filter. Never heard of going into a retail store and then having to pay shipping to the store. Got the filters on Amazon for better quality for about the cost of one of them at this place. And I had them within two days
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May 2023 by Ivan Varian
Not a car guy in any capacity, my whole headlight is out and I need assistance putting new bulbs in, this is also due to lack of mobilizing in my wrist. I've had O'Reilly assit me with putting on wiper blades in the past at separate locations so I just wanted to ask if I purchased bulbs there, if they'd help me put them in. I wasn't rude and I wasn't expecting or demanding a yes or a "good" answer from the employee, just wanted to know where I could be helped at. She simply replies "uh...no. I don't have anyone else here and I can't."Which, fine, I understand. She said this very flatly and as if I was being annoying for not knowing this prior to calling. In the middle of saying "oh, okay, thank you anyways" she scoffs and hangs up midway through. Glad I saved myself the trip and additionally now know where I won't find friendly service. I understand being frustrated and tired with/at work but so is everyone else in the time we are living in. I'm not asking anyone to be chipper and sunshine but good grief.
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May 2023 by Michael Hoffman
The store manager here is top notch. In a world where customer service sucks, I appreciate it when I find places that have quality professionals.
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May 2023 by Frank Chavez
Most unqualified people ever they don't know nothing always short staffed and can't work a computer