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December 2023 by Vic C
I had service here four times so far. Each visit net'd successful outcomes. Robert/Bob is pleasant & reasonable to work with.I still have my original paperwork: bought my Rainbow in 1984 for $849.89; over the years repairs have cost total $463.98; for a total investment of $1313.87 ... considerably less than my friends & siblings have paid for their multitude of vacuums over the same 40 years.If you replace your $300 vacuum every 8 years, after 40 years you will have spent $1500 (and that doesn't include filter costs). And seriously, none of the other vacuums last 8-years (lasts 5 years tops - and that makes your cost $2400).
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April 2023 by Joy Aragones
Top notch service! Bob is super accommodating and friendly. The two bad reviews here are from people in the United Arab Emirates. Just thought I'd put that out there.
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March 2023 by M A
Bad bad bad. Bad products, bad service and bad experience. They don't deserve even 1 star..
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March 2023 by Bob Bouse
8/2022 5* Never bought anything here. But stopped in to get a part for another type of vacuum cleaner. They do not have anything except Rainbow Vacuum parts. But the man at the counter was very helpful. The site is confusing to find. Have to go in a small door and head down the halls. Kind of confusing. But I did find it.
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March 2023 by Sarah A
Bad vacuum, bad service, annoying phone calls, rude employees,
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March 2022 by Kimberly Bond
Best place to get your Rainbow fixed. Friendly staff
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March 2022 by Kacee Dunn
Had everything I needed!
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March 2022 by Michal kociolek
Bought from this place 2 years ago.... owner is an awesome guy. Pleasure doing business with him and rainbow vacuums are great not cheap but you get what you pay for
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March 2021 by Josephine Szarowicz
Love my Rainbow vacuum and it needed a repair. Bob is able to fix her right up. My vacuum was made in 1960 and still works to this day. The Rainbow vacuums are one good work horse, and worth every penny spent to purchase it.
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March 2020 by Judith Porter
The best place to get a Rainbow vacuum repaired.
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March 2019 by Jack Johnson
Really good service
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March 2018 by Jana Snezhana Petrova
My company purchased 3 vacuum cleaners from this place. I love it and always great services!!!
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March 2017 by Kim Goh
Have been using Rainbow for many years....call it my maid. Have given one to each of my kids. Short experience with gentleman inPalatine was a good one. Will be calling for a broken part.
