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February 2024 by Shawn Hutchings
This is an update to a post I made a week ago regarding an old gift card that I tried to use a couple of weeks ago. After a misunderstanding regarding the gift card that I was told was out dated and therefore unusable...Luke Chandler (The Manager) went out of his way to correct the error. He sent me a deeply apologetic email as well as a voice mail. To correct the misunderstanding, he honored the gift card as well as discounted the product that I was interested in. To top it all off, in order to make it convenient for me, he went out of his way to deliver the product to my work! Luke was very professional and handled the situation with outstanding character. Thank you Luke, I greatly appreciate your effort! A grateful and satisfied customer.Shawn H.
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February 2024 by Carley LaPointe
Great Staff, Great teachers!
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February 2024 by Katherine Wirth
I started taking piano lessons at The Music Room when I was a kid and it was great. Then I took a break during high school and college. When I wanted to pick up lessons as an adult again it was my first thought to go back to. The staff is friendly and my teacher is great. He’s very knowledgeable and is great with pivoting our lessons. Also their group adult classes are fun to do if you want to try an instrument.
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February 2024 by Grettel Saenz Lopez
We are so glad we found a teacher as patient and friendly as Luke. Our son is on the spectrum and he had enjoy his piano class since day one. Luke had done a great work with our son! He love to play piano and the most important for us is that he love the 30 minutes he spend at the piano with his teacher.We love to see him Laughing and learning at the same time. Luke had help him get confidence and always encourage him to get better with every piano lesson.
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January 2024 by Audrey Smith
Palatine is lucky to have The Music Room. We've have been taking violin lessons there for several years now, and we love the convenience and atmosphere. The staff is always helpful and kind.
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November 2023 by c955 n
These guys were great! I needed a vintage tenor banjo restrung and a mystery part put in its proper place, and they handled everything easily and professionally. 100% satisfied.
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February 2023 by Jenny Laabs
As a teacher of 20 plus years at The Music Room, I am also a parent of sending my three boys to The Music Room while they were learning their instruments. I appreciated the special attention they received from their teachers, and the specific lessons for each of them. Our sons still love music. They are very successful (now in their 30's) and they love to play their instruments. Trumpet, guitar, drums, piano and trombone. They received expert advice, more than from their band directors at the time. I love The Music Room! I recommend it to everyone!
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February 2023 by Sean McDonough
The Music Room's Bob Thompson is an Audio Engineer who specializes in Academic Guitar Instruction of all skill ability levels and is an expert on all aspects of digital recording technology via Protools & Logic Software Instruction
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January 2023 by Sarah Castro
Amazing customer service, reliable and friendly. Went in for a String instruments problem and they were gladly able to fix the issue right away.
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November 2022 by Kjersten Jennings
The decision to enroll our son in ukulele lessons at the Music Room has been a game changer for our family! Thank you for bringing a love of music into our child's life!
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November 2022 by Tess C
The Music Room in Palatine has been a part of my son Gabriel's routine. His guitar teacher Bob has been very patient and kind. Bob has been Gabriel's music teacher for about 5 years now and he has been learning so much from Bob. I am beyond grateful. Thank you to all the Music Room teachers and Employees. They are all wonderdul.
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November 2022 by Patrick Chambers
Had my first lesson with Fredy Daza and I learned more with him with this lesson on flute and clarinet than I have learned in years. I think we are going to hit it off beautifully. PS I started lessons after I retired and I am now 76 and my hands are slowing down.
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October 2022 by brian krabec
I've been taking guitar lessons at the Music Room for about five months now and my experience here has been nothing short of excellent! I came in with little experience playing the guitar, and my instructor Frank has helped tremendously! My goal is to get comfortable playing the blues and I can now improvise on the pentatonic scale! I've never been able to wrap my mind around that before! Frank uses his industry experience to help me understand blues concepts.I had guitar lessons when I was younger and I wanted to play 100% of the time for each lesson. This time around, it has also been important for me to listen. Every teacher here has a story and there is much to learn and appreciate from them! Frank has many amazing stories that tie into what I'm learning, and it gives me insight into what I can expect, what artists I can explore, or ways I can play/improvise.There are also times when I needed to reschedule and The Music Room has made that process effortless. For these rescheduled lessons, I like to learn from other instructors when possible. Frank's wisdom and working experience with the blues is exactly what I needed to reach new milestones, Bob Thompson's deep understanding of music theory helped me figure out what I need to learn in my free time, Steve Kaiser is a solo wizard on the acoustic and his advice cleared up my anxiety on what defines me as a guitar player, Alex Bracy showed me another way to solo over different chords with one pentatonic shape and explained the concept so well in 30 minutes! Kevin showed me the extended pentatonic scale and how that can help me travel the fretboard much faster, and his encouraging words for me to play with confidence has helped me feel more comfortable around others.Last thing I want to share is that I work/teach in a learning environment as well, and I understand what to expect from my guitar teachers and myself. Everyone here does an excellent job with the time given to support my learning, but it is just as important for me to commit time to learning any take-home material and researching into complex concepts like music theory - depending on what your goal is and how fast you want to progress. I have learned as much as I did by keeping myself accountable!Thanks to everyone who has supported me on my journey as a guitar player! I absolutely recommend this business!
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October 2022 by Kaitlan Finn
Loved my guitar lessons with Francesca!! All the staff members I interacted with were friendly, helpful and knowledgeable!
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August 2022 by Lisa I.
I'm so thankful for the Music Room. We are currently renting a French Horn and just started lessons for our 6th grader to supplement school band lessons. Lessons have been top notch so far; he's thrilled with his highly qualified and amazing instructor. They are always kind and professional. Our instrument needed some repairs; no problem! They gave us a loaner instrument quickly with no fuss. The instructors always appear so focused and engaged with their students and happy to see them. So thankful to have this business in Palatine.
