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“I ordered a hard-to-find toy from them online almost a month before a beach vacation. It got hung up with UPS and I didn't notice it until more than a week after placing the order. I was told by a store employee that they checked with UPS and were told to just let it ride. The toy store manager, Angela, decided to ship a second item by hand delivering to the UPS store herself, in an effort to get me the item before I left for vacation. Unfortunately, the item didn't arrive in time. However, upon returning from vacation, I found that the package was delivered with a very apologetic note and a couple of extra goodies for the inconvenience. The second item arrived and we were told we could also keep that one too. Ultimately, I was disappointed that my kids couldn't enjoy the toy while on vacation. However, it was nice to see that they were considerate about the situation and did their very best to make things right. You don't see that every day and I commend them for that. If only the larger companies could take note of this level of customer service!”
“I've been coming here for almost a decade. Originally as a board game collector but more recently as a Warhammer player. Excellent store for many different kinds of games and the staff is exceptionally friendly and helpful. Also a great spot for Magic the Gathering and other card games.
My go to gaming store for a long time!”
“The fastest way to relive your childhood! I spent an hour reminiscing with all the toys I had and those I wanted as a kid. Even better when shopping for gifts, giving a piece of shared history back to my loved ones.”
“THIS PLACE IS THE BEST. My husband and I visited on a random Wednesday, just to see what we could find. We easily spent 45 minutes here (but honestly, you could probably spend over an hour, depending on how much you like nostalgia). If you love Star Wars and Marvel, this is the place for you. I, being a Disney nerd, found some cool Disney memories here (old school Happy Meal toys!). Great record selection, too! A Ron, the owner, is a kind, down to earth guy, who obviously knows what's up! We can't wait to visit again, and are so grateful places like this exist!”
“I love this shop with its great selection of trains, models, and toys.
The staff are particularly knowledgeable about plastic model kits, tools, and supplies.
America's Best is one of my favorite Chicago area shops.”
“Had a great experience in the activity area. We were at loose ends at the end of the day and the play area was too loud and busy for them. We just went to check out the toy store and found the activity area and kept them busy and happy till the mall closed. They were so excited to see a live axolotl and watch the snake being fed. The owner helped my youngest figure out the marble run and oldest had great time with nerf launcher and Turning Toy. If you are looking for a good place to keep bored kids occupied that's not the screaming madhouse the mall player was is, I would highly recommend.”
“the barista, Carrie Ann in the Starbucks inside the B&N is just the best! She is so sweet and makes her guests feel welcome. Andm she makes a great cup of coffee too!”
“They’re super nice they usually let us go back and look at everything since it’s a lot of stuff they have. Went today for the Mother’s Day sale and got 3 things for only $9!”
“I had a great time during the tenth anniversary of the store for my first time being there and would highly recommended for anyone to come even if you don’t buy anything and just look at the great builds they have in store and the ships are awesome”
10AM - 8PM
5 Woodfield Mall Spc G306, Schaumburg
Toy Stores
“A bright, cheerful little cube of chaos tucked into Woodfield Mall. The displays are fun, the shelves are packed, and the whole place has that unmistakable “you’re definitely leaving with something you didn’t plan to buy” energy.
The store does feel small, especially when the weekend crowd rolls in. It’s not cramped, but you’re definitely aware that every square foot is doing overtime. Even so, it stays organized and well‑stocked, so browsing never turns into a full‑on obstacle course. A solid stop if you’re even mildly susceptible to impulse purchases or just want a quick hit of color‑coded joy.”
9:30AM - 9:30PM
20505 North Rand Road Ste 110, Kildeer
Toy Stores
“I received excellent service from the staff member assisting at the self-checkout. She was impressively well-versed and offered great suggestions for my next shop. She literally made my day.”
“Went here for the first time since my daughter had a gift card. Really cool store with a good toy selection and staff was friendly. One of the last few toy stores in the area I’m aware of.”
“Great place. Very nice and knowledgeable owner. Great selection for any interest! Prices are reasonable for reality as it is now. Tidy, bright, convinient location. Big parking lot.”
9:30AM - 7:30PM
218 E Rand Rd, Arlington Heights
Toy Stores
“They’re so patient with the kids. I’ve been taking my son since he was about 10 months because his hair was SO LONG as a baby. They were super careful, patient when he was throwing tantrums at 2-3 and now know the haircut we get because they’re so familiar with our little guy”
“I need special party type items for volunteer work I do. It's become increasingly difficult to find the things I need since many of the exclusive party stores have closed. I found everything I needed online at Windy City, and though it's not a store you can walk into and browse, they made it easy to order what I needed online and pick it up at there warehouse. Much appreciate what they offer.”
10AM - 8PM
5 Woodfield Mall Spc D346, Schaumburg
Toy Stores
“Everything there is super cute and (imo) fairly priced, and the staff are SUPER friendly and helpful. One staff member by the name of Kris was very helpful when I was trying to decide what I should buy and helping me with my purchases. 10/10 customer service”
9:30AM - 9:30PM
1468 E Golf Rd, Schaumburg
Toy Stores
“Orderly store on a Saturday afternoon. When I first came I saw a sign that store was closed due to a power outage. But soon enough they opened the doors and I was able to get in and shop.”
“My family and I went to buy some loose Pokemon cards that my sons were interested in. The cards that they wanted were very random and consisted of Pokemon using all different energies as well as Trainers. The owner Jester was there and he was extremely helpful, helping us find over 30 of the cards that they were looking through by going through binders and loose cards in a box, which was extremely tedious. We've been to many Gamers Worlds where the employees running the store seem like they couldn't care less about their customers. We were fortunate to have the exact opposite experience here and want to thank Jester so much for his kindness and patience!”
10AM - 8PM
Woodfield Mall, Schaumburg
Toy Stores
“I was on the hunt for blind boxes and saw that Too Cool had some, however, when I visited, the ones I wanted were out of stock (i.e., studio ghibli). Overall, their blind box selection was limited. They did have a lot of anime figurines, keychains and plushies. And, a small section of Kpop.”
“I had an awesome time at this Build‑A‑Bear location. There were so many options, and I had a lot of fun choosing my plushie with my friends. They also have great deals on certain days, which was a nice bonus. The staff was super friendly and made the whole experience even better. This is by far the best location I’ve been to, and I’d definitely come again.”
“Other reviews are a little harsh - if you aren’t looking for the hyper popular singles you can find a couple of decent deals here! Most of the cards I saw were in great condition and the ones that weren’t mint were priced down accordingly. Nice guy at the desk too!”
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“My absolute favorite store for gifts for children of any age. Everything is made specific for children’s growth and brain development. I am so sick of glittery, loud useless toys that do nothing but promote some created character. Any choice in this store would be a good one. It is perfectly laid out with informed and engaged employee’s and a ton of parking. Forget Bluey and choose something that will bring a child genuine growth and development in addition to the pure joy of having a new toy!”