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January 2024 by Ulugbek Eshmurodov
Servis is 0
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January 2024 by Alan
Never picks up the damn phone. Had to refill but for some reason it’s telling me to call the pharamacy, so tell me why I’m on the phone for 20 minutes just for no one to pick up.
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January 2024 by Keith Sorensen
I had the first vaccine appointment of the day. I waited 40 minutes after my appointment time and they still weren't ready. No update, no "it'll be ten more minutes" - I just sat there for 40 minutes while the pharmacist did other work. She finally started prepping the shots about 30 minutes after my appointment, but then she started prepping shots for all the people who walked in after me. I left because I needed to get back to work.And yet, Walgreens has a sign outside that says you can only park for 30 minutes. Do you have long term parking in the back? Food delivery for when we get hungry? Because my whole lunch hour was spent waiting in Walgreens.
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January 2024 by Andy Schaeffer
Answer the phone pharmacy! You call and they immediately put you on hold. When you finally get fed up and go in they are standing around talking. Nonsense!Update: they claim they have no prescription when you get ahold of someone. They had it the whole time and wasted 90 minutes of my time! Extremely frustrating
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November 2023 by Paul Deshon
Cashier was kinda slow and not to friendly
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November 2023 by Prem Ch
This is probably the worst Walgreens in the area. Period
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November 2023 by Peter Jakal
I've been dealing with the same issues at this pharmacy for years. I finally got fed up with the abuse. They are very rude, and for some reason, they don't like filling prescriptions properly, so you always end up short. If you need prescriptions filled, expect bad service and don't expect your prescription to be filled correctly at this location.
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November 2023 by Martie Lennon
Neighborhood store where I often find items I can’t find other place.
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October 2023 by JP F.
Got my COVID shot here in October 2023. I always get my flu shots at my doctor's office and got all my prior COVID shots and boosters at Cook County Public Health, but they aren't doing COVID shots anymore, so I had to make an appointment at a Walgreens. I get a lot of prescriptions filled, and over the years I've seen lots of crabby people waiting forever for shots, which is why I always got my shots elsewhere. So I was expecting a horrible experience. But that's not what I got at all. Making the appointment was super easy with the app , which I use frequently, since again, a lot of prescriptions.... And because of a lot going on in my personal life, I had to reschedule the appointment twice, which was also easy to do in the app. However due to tragic distractions, I showed up for my appointment three days late. When I realized my mistake, I was able to make another appointment for later that afternoon, and was literally in and out of there within 5 minutes. And they were so kind about my missed appointment. I really appreciate the kindness, compassion, and professionalism, and will come back here for all my yearly immunizations from now on.
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October 2023 by Francis S.
If I could, I would rate this pharmacy location as a 0. There were patients, myself included, who had to wait well over their appointment time to get their vaccinations. None of the employees gave us a reason for postponing or even apologized for the delay. They were too busy talking amongst themselves than taking care of their patrons. If you need your vaccinations, do not come to this location!
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October 2023 by ahmed
EVER. SINGLE. WALGREENS ATM SUCKS!!!! NEVER ABLE TO DISPENSE CASH BUNCH OF IDIOTS!!!!
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July 2023 by Joyce S.
Stay away from the Walgreens on NW Highway in Palatine. I ordered photos there, they cancelled part of the order, I ordered online, they canceled the wrong part of the order. The manager called me and then didn't honor a commitment she made on the phone. Terrible customer service all around. I ordered online after the cancelletions and the quality is really poor. Not the first problem I've had with them but very aggravating. Done with them.
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July 2023 by Asmr and more
Very rude manager, he has so much attitude
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May 2023 by Peter Sorokin
The manager is absurdly rude! Can’t remember anybody worse.Visit on 5/13/23
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April 2023 by Joshua
Stefan did an awesome job and was very kind. Good place but the photo system seemed to have some minor issues. I recommend calling ahead.
