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March 2025 by Олег Касіян
Shop at 70%
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March 2025 by Dorothy Kline
They charge you for delivery but they don't deliver your complete order . They are terrible for on line orders
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March 2025 by entramp
Just got some fresh Goodyear tires at Walmart, and it was a quick and effortless experience. I utilized the Walmart app and even applied a Walmart gift card for part of the payment. Everything was smooth and seamless! A big shout-out to Walmart of Palatine! The staff demonstrated exceptional friendliness and efficiency! Thank you!
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March 2025 by Anwer
This Walmart was decent, but I was disappointed that they didn’t have everything I was looking for. Several items were out of stock, which made my shopping trip less convenient. The store was fairly clean, and the staff was helpful, but the inventory could definitely be better. Hopefully, they restock more regularly in the future.
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February 2025 by Iurii Liskovskyi
It is a pity that there are no fresh products, as in other stores of this chain. In general, everything is good and clean
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February 2025 by Altara Rosenfeld
I find this location to be quite pleasant, consistently clean, and the staff are always friendly. However, I do miss having a vegetable section; it prevents me from doing all my shopping there.
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February 2025 by Judy Haskell
A simple body spray, "Wind Song", valued at $3.00, is in a locked cabinet with pricier perfumes. No associate was available to unlock the cabinet so I could purchase it. Ridiculous to lock up such an inexpensive item. Yet there is makeup and alcohol readily available on the shelf with a higher value. Seems rather odd!
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February 2025 by Garry Wicka
It's a Walmart
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February 2025 by Bananas Bananas
They took a super long time to do my oil change.
Still way better than Addison, Addison always break something on my car and then it's on me to pay to have it fixed there or somewhere else.
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February 2025 by Сергей Черняков
It is not always convenient not always cheap and little service
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February 2025 by Lex Šedá
Asked my partner to empty his pockets when he was buying an item. They didn't ask any of the Caucasions with full shopping carts for prove of purchase, but asked my Mexican partner who bought a single item.
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February 2025 by Jos Hernandez
The only issue in all walmarts is that at the momento of paying it have to be cash or have the actually card on hand can't pay with the phone
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February 2025 by LaMc
Trash cans near checkout smell like vomit. Not as much selection and much smaller than other Walmarts. Also the carts are damaged and there were no baskets to use for quick shopping, only those big busted up carts.
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February 2025 by Paul Saldana
This store fails miserably in customer service. As you can see from a Google search, their phone # is posted. WARNING: Do not call the # because they most likely will not answer. What is the point of having a phone # if you can't answer to service your customers. I know they say everything could be done with the app, but not everything. Do better Walmart.
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February 2025 by Michelle M.
I really do not like leaving bad reviews but this was my first time picking up at this location.
I wish I could say it was a great experience but that
wasn’t the case.
I truly am so grateful for this service even being an option,
especially, because of my medical condition and it making it harder
to have the energy to shop when my breathing gets more
and more labored, so I am so so thankful. I just hope that
somethings can be taken into consideration for a better overall
experience in the future.
First issue I encountered, was not being able to reschedule both of
my orders for the next day, so I called the corporate number to help
and fortunately they successfully moved one order but the other
needed to be manually moved so the CS Rep sent an urgent
message to the technical team to help. Long story short they
didn’t take care of the issue manually and so I received a notification that my order was ready for pick-up from the store which was frustrating after just being reassured hours before it would be taken care and updated.
I tried calling the store after the surprise text notification I received and had to call several times (phone rang and rang with no answering) before even getting a hold of someone to answer the phone and that took between 20-30min alone.
A sweet associate from another department was able to help me finally and get a hold of a Manager, Luis, who was kind of helpful and explained that my stuff would be okay and held even after completed being picked and frozen items would still be frozen so that was a little reassuring (wasn’t happy about it but it was reassuring nonetheless). Cut to around 8 or 9pm I receive a call from an associate who does pick-up, so clearly no one communicated to him about what happened even though the manager said he would, so needless to say I
was a little frustrated and annoyed and I was already not feeling well so that didn’t help me feel better.
Then, there was the issue with not everything being put in bags,
even though that option was checked before I placed my online order, (of course only items that can fit in bags) items that can be bagged should be because it makes it easier to carry at least for me.
I had two different kinds of bread, one strongly scented and the other a different scent, so when they were placed in the same bag the stronger scent won and ruined the other because the taste weirdly changes (I know from past experience) so hopefully in the future that can be taken into consideration and be bagged separately because I had to start a return on one bread item.
Finally, when the pick-up associate/associates comes out I normally will go to my trunk and grab items from them so I can be assured items aren’t just carelessly thrown in and packed horribly (I have had plenty of bad experiences in the past so finally I just decided to take care of it myself so nothing gets damaged) but not only did I not realize an item was leaking which contaminated another item and made a big mess for me to clean up when I got home, but another item was also damaged and one item missing which I could have taken the time to see if I didn’t feel like I was being rushed because the girl who was helping another associate couldn’t understand why they were handing me things and kept on complaining that it was so cold. I was cold too and wasn’t feeling well and with my medical condition the cold temps can severely impact my breathing even more but I didn’t complain (even given all the frustration I had to endure with my pick-up order in general), so hopefully she can be a little more patient and understanding in the future, and most certainly do NOT question why a customer wants something a certain way because obviously there is a reason.
Still am so grateful for this service even being an option but I am not sure I will be com