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January 2024 by Tracy C.
This is my favorite Jewel. Prior to living in Palos I lived in New Lenox and shopped at Nelson road, Rt 30 and Lagrange, Tinley on 171st, etc and this store has the hardest working and kindest employees I've ever dealt with. They have alot of long term employees and they really have job pride. I sure hope they are taken care of. Food is up to the usual Jewel standards. Store is clean and bright with large aisles. Keep up the good work guys!!! I hope you know how much you are appreciated!!
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December 2023 by Dalia T.
The store is generally well stocked. Sadly restocking seems to be done when store is busiest. Also the stacked boxes in the deli section are truly an eye soar and a deterrent. Looks messy and unorganized
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September 2023 by Rick Korpal
Good service but dang. 8.99 for a lb of honey chicken wings.
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March 2023 by Glenn M.
worst fried chicken dinner everchicken was old and dried out then when i call to complain im on hold for 12 minutes!!
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March 2023 by Anthony O.
Horrible every time I'm forced to enter...they have a chokehold on Palos Heights...once a new grocery store is ALLOWED to open down the street then none of us will ever enter it again. Some shady dealings only allowing one junky grocery store in Palos Heights is the only thing keeping it open. Convenience keeps me coming back but at this point it's worth the ten minute drive to Mariano's to avoid it.
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January 2023 by Irene Kitty L.
This is my neighborhood Jewel and I've never had any problems. People are friendly and everything is usually in stock. However, last night when I went to check out, they have a survey on the chip machine. I usually skip it but the cashier Lorena said don't skip it and she entered all top numbers for the survey. She entered all 10 throughout the entire survey! Would you recommend this store, 10, I would. How is the service, 10, excellent. Those are NOT my answers. I don't like the dishonesty in this. I've seen her do it to ALL the clients. She just takes over and hit 10, 10, 10. I feel she is putting in for EVERYONE which are lies. Those are NOT my answers. Now I will give the store 1's just to compensate the dishonesty of the cashier's answers even if they deserve a 10. I gave them 2 star just because everything else is actually fine. This deceiving, dishonesty is just absurd.
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January 2023 by Kathy G.
The Palos Heights Jewel is the worst I have ever been too. They rarely have the "Just 4 U items" available and their selection of anything from ice cream to canned goods is lacking. Their fried chicken has no flavor which seems odd because when purchased from the Oak Forest Jewel it's delicious. I now go out of my way to drive over to the Oak Forest Jewel if I need anything more than a loaf of bread, it is just too frustrating that you can't even get the sales items! Palos Heights needs a new grocery store!
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April 2022 by Anne Williams
Your store has gone down. The produce is horrible and the fruit is outdated and old. The shelves are empty. Nothing looks fresh. I remember when I used to go to the Jewel Grand Bazar on 54th and Pulaski it was a premiere store. Not any more. Jewel was considered a great store!!!
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April 2022 by Chad E.
Prices aren't the best but cashier Emmy always has something nice to say, so it makes it worth it.
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January 2022 by Barbara C.
Do you toss your receipt after a shopping trip to this Jewel because you will need to return items that are expired, spoiled, moldy or damaged! I've experienced all of these that are mentioned! All shoppers should check expiration dates and examine their produce carefully before purchasing!If all shoppers bring any expired or damaged food items to the front desk, they may start to be more responsible! The best solution is to stop shopping here!
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August 2021 by Michele C.
This jewel is just the saddest . The stores not dirty Its clean . They just have the worst customer service skills of any grocery store I 've been in . If you ask a question they all get bothered if they have to help you . It happens repeatedly .. they should call the entire store stockers . There is know one who wants help a customer.
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August 2021 by Shannon B.
Wait till ya'll hear about this place. Do not come here- go to ANY OTHER JEWEL, just not this one. Do you want something specific? They won't have it. Need something super common and basic? They're out of it. They're waiting till you buy the leftover garbage they chose to inventory. Ughhh so frustrating. THEN- oh yes it gets better!! I had a confrontation with some punk kid in the deli. So im asking for ham or something and the kid is visibly irritated already like just having a bad day, he keeps copping an attitude with me about how thin the meat could go. He declared, "that's as thin as it goes." (Really? Cuz I used to be a lunch lady and I also cut deli meat and I know very well you can order it smaller than a quarter inch thick!)Anyhow he was so irritated about this I just said FINE- ITS FINE. Then he again copped an attitude and proclaimed "are you sure cuz you don't look very sure"- in the rudest possible way. I was speechless. Im more than twice his age! Why is this kid talking to me like this? Over deli meat? I got so upset I asked him just to hurry up so I can get the hell out of there. Two weeks later(in spongebob narrator voice) I return to the notorious deli. The punk kid is also there- we lock eyes. He goes to some lady, they start clearly talking about me whispering. Looking up at me, talking some more. I said "WELL THAT WAS AWKWARD!" And the kid replied, "yea sorry I cant help you." Wow. So much for professionalism- good people skills, customer service. No one wanted a fight here kid, I just wanted to make a sandwich with meat cut thinner than a bible.
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April 2021 by Daniel S.
The most terrible Jewel Osco I have ever come across. I used to work here in the deli years ago, and Samantha Moore is the worst human alive. Gross attitude, terrible to work with, and whenever she walked by me she smelled like straight up rotting fish. I signed up to work in the deli, NOT meat market with all of the fish.Kevin, the manager and two other specific individuals are buying drugs off of eachother. Not the good kind either, and NONE of them are kind to you when you ask for help with something. God awful service, terrible place to be at in general, and their produce is rotten and they use expired ingredients in bake shop.I used to work here, I know the ins and out.
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February 2021 by Mark McCombs
I waited 20 minutes to get a prescription filled, only to be told that they didn't have what I needed and I would have to come back the next day. Tried to call the store the next day to get the status of my order. Main store number requires you to call a different number for the pharmacy. Called the pharmacy and ended up having whoever answered put me on hold for ten minutes. Not good service.
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August 2020 by Joseph Kouba
Still out of mostly everything and store is badly organized