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“Omg, where do I begin. Steven & Erika are PHENOMENAL!! Great personalities, amazing customer service skills, knowledgeable, thorough and just a breath of fresh air in this cold world. Steven was able to add a line to my account expeditiously, and also told me about other products that were available to me. Steven & Erika both deserve a raise/promotion. I’m totally convinced they’re an asset to the Cricket Company. Btw, R.I.P. Rafael. ?”
“Jeremy is a top notch Verison representative willing to help out an entire family. Multitasking and getting everything done, answering all your questions, and taking care of all your needs. I just switched from another carrier and we are very happy with the plan we got. I would recommend all of my friends and family to go to this store specifically with Jeremy.”
“Zack was super helpful, friendly, and did quick work! I had an issue with my SIM card reader and they didn't charge me a fortune and I had my phone back in a half hour. 10/10”
“Krissy helped me multiple times within one week, extremely helpful and made sure to spell out the numbers for me instead of just a quick over view of what deals were available. Thank you!!!”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Diego was the most helpful in helping me with setting up internet, new phone and installation of several new apps. His time, patience and knowledge was the best customer support I have received in a very long time.”
“I had an excellent experience at this location while upgrading my device. Abigail was wonderful to work with—she went above and beyond to transfer everything from my old phone and made sure we were set up with the best plan available.”
“Totally enjoyed work one with Mr. Pierre White! Very helpful, good knowledge share on handling former account with another service provider; plus enjoyed working with Renea!!! Both Professionals!!”
“01/28 Luis helped me troubleshoot my phone I had a virus on my phone and he helped me fix it fast and quick also his customer service is outstanding I would recommend coming here to all my friends and family.”
“Silvia and Angel were sweethearts! They were able to answer all my questions and gave me a great deal on a new phone and accessories. Definitely recommend this location. Thank you girls!”
“Crystal was simply amazing! I can in with a dire situation and she worked it out with grace and ease!!! %1000 satisfied and I will follow her where she goes for my ATT phone services. She’s the absolute best after making my day so much better with easy solutions. Too good to be true! Thank you!!!!”
“Constance helped me she was so nice and informative, also the manager Riziq was the first to greet me with a smile and made me feel comfortable and very welcoming. The store was clean and helpful thank God I live close to an att store that is good because I always have bad experience with other at&t stores.”
“Oscar is always a pleasure to work with when it comes to handling my needs about my account. He is very knowledgeable and professional. He always makes the experience very comfortable and easy. All my friends and family will be coming here from now on. Thank you Oscar!”
“This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up the good work.”
“Sein, The stores owner was extremely helpful in my phone purchase, and setting up my new phone. I recommend this store because the customer service was exceptional. On the scale of 1 to 10!!!!! The Cricket store gets a 20!!!!!!!??”
“I bought a phone Saturday 2.28.2026 in store# c114. I didn't get the service I needed. Very disappointed. I decided to drive 25 mins to another at&t store to get help with my phone. TIERRA helped me with everything I needed. She was the best ever. Well known able. She walked me through everything I needed. Please never replace her. ARECELIA WAS THE BEST. ARCELIA WERE MY LOVING ANGELS.”
“I want to extend my deepest gratitude to Eric Reyes at Verizon Wireless for his exceptional service. My older parents needed new phones, and unfortunately, I couldn't be there to assist them. However, Eric stepped in and made the entire process seamless and stress-free. He was incredibly professional, patient, and thorough, ensuring that my parents understood everything about their new devices. Even though I wasn't there in person, Eric communicated with me over the phone, keeping me updated and addressing all of our concerns. His dedication and willingness to go above and beyond truly stood out. My family and I will definitely follow Eric to any location he works at in the future. Thank you, Eric, for your outstanding service and professionalism!”
“I’ve had to visit uBreak 3 times (fortunately) but each time the experience was great and pricing very reasonable. Staff know their stuff .. and are always polite.”
“I came in to repair an iphone 15 pro screen digitizer. He had the screen in stock and completed the repair in less than 1 hour. I recommend this business for iphone screen repairs.”
“I had an excellent experience thanks to the general manager (Jay). He was incredibly kind, professional, and truly went out of his way to make sure everything was perfect. His level of care and dedication made a big difference, and it’s clear he genuinely values customers. He absolutely deserves recognition and honestly, a raise for the outstanding service he provides.”
“After a total of 6 hours over 3 days, with 6 customer service representatives (in person and over the phone)—it’s HANDLED.
Monica and Lauren have been amazing! I came in with more problems than money. I’ve spent my entire weekend in Chicago troubleshooting this phone issue! In 20 minutes—everything was solved. They also showed me how to avoid repeating the issue in the future.
10/10 experience!”
“I'M UPDATING THIS OLD REVIEW FROM 4 TO 5 AFTER GOING BACK & READING OLD REVIEWS SINCE THEY'RE STILL BETTER THAN OTHER PLACES I'VE BEEN TO SINCE THEN?THEY WEREN'T ABLE TO FIX MY BROKEN PHONE AND I KNOW THEY REALLY TRIED, WHICH IS MORE THAN I CAN SAY FOR SPRINT! THEY'RE VERY NICE & HAVE ALOT OF ACCESSORIES!!”
“Got an offer from this store for a new phone for $50 and Ana was such a great help helping set my new phone up and transfer what I needed. Very greatful for her service”
“Nick was very helpful, and very nice to me and my aunt , And so was Jenny , I’m going to tell all of my friends, and family about this cricket location , I’m very pleased , and will be returning, when ever my senior citizens in my family need a phone thanks again you guys.”
“I went into this store and found a small line of 2-3 people ahead of me. The guy working there, Allison, was so efficient! He got everyone taken care of so fast- I think I waited 5 minutes to be seen. Everyone that left before me was happy with their service and thanked him while he walked them out. When he got to me he was so pleasant. He helped me call around to schedule a phone repair, (which I could've done myself, but he ended up doing it for me) showed me new phone options without pressuring me to buy something now or making the explanations overwhelming/sales pitch-y, and helped me make the billing adjustments I needed. Literally, I have never had a better store experience with a phone company ever, and this guy is definitely helping AT&T retain it's customers through annoying phone and billing situations. Thanks, Allison!”
“I’ve been going to this Shop for many years.
I’ve bought phones, I’ve bought computers from this shop.
I’ve gotten phones & computers repaired for both myself and friends.
I’ve purchased accessories & sent a number of friends here too.
The Owner is knowledgeable, professional, very competent & honest.
I highly recommend Dr Phone Repair !!!
Joe Salomone
Monee IL.”
“Owner Al offers an excellent all in one shop for your Wireless needs. He has worked with the community for years and it shows with him knowing all his customers on a first name basis. Awesome neighborhood shop!!”
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“Just had a phenomenal customer service experience with Jesse! He was very knowledgeable, professional, and patient answering all of my questions with ease! I highly recommend this location.”