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October 2021 by Michael S.
What can they do to improve? Maybe refund my money after their bank manager shook my hand, looked me in the eyes and said "I promise sir. There is no overdraft fee here." Liars.
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October 2020 by Liz B.
Giving it 2 stars only because of the rest of the staff. Been a Bank of America customer for years and I will prefer it among other bank but my experience today with a teller was terrible. Terrible customer service her name is Mildred. Raising the voice to customers for no reason is unacceptable hoping management would be more around paying attention to customer service.
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September 2020 by Clara T.
Love this branch our usual bankers/ tellers are knowledgeable and friendly. When are you going to open this branch back up again
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February 2019 by John G.
The Palos Hills branch is by far the best branch I have ever been to. Everyone is friendly and knowledgeable and you never get an attitude or see people on their cellphones. Izabela is the best of the best there, she is the banker that I go to and always helps me and my wife. We had checks stolen and were very stressed out about it and she helped us take care of the situation and put us at ease. She is why we are loyal Bank of America customers!
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May 2018 by Sam B.
Horrible customer service! I had a complaint. The manager was supposed to call me back. She did at 4:59pm from a private number so i didn't answer. When i got her message and tried to return her call it was already after 5pm and the phones were turned off. Very slick on her part. I spent the entire next day trying to call back with no answer. If I could leave a negative star I would! I'm disgusted and after over 25 years as a customer I am done with B of A! Avoid this dump of a business!
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December 2017 by anas hussein
Very nice people there in your service
