United States Postal Service
Post OfficesHours:
12100 S 80th Ave, Palos Park IL 60464 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. While the service is generally reliable, some customers have reported mixed experiences with the staff. Some have found the employees to be helpful and polite, like Jim who was able to assist with mailing important forms. However, others have encountered rude and indifferent staff, such as Darius, who provided a less than pleasant experience. This inconsistency in customer service is an area that USPS may need to address through better training or employee engagement.
Most Recent Reviews
June 2025
Very disappointing experience. The staff was rude and unprofessional. One of the men was extremely arrogant and acted like he was above everyone. They seriously need to train their staff to be more friendly and respectful toward customers.
March 2025
2 of the WORST employees working on 3/3/2025... Very rude and unprofessional! Not even sure how and why this office is operating with 2 individuals who clearly don’t know the definition of Great Customer Service! These are 2 individuals who clearly hate their job!
January 2025
One guy was very nice and helpful. The guy that checks passport applications is extremely rude.
More Comments(27)
Nearest USPS Stores
- Palos Park, Illinois
