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April 2024 by Dotty Bread
Very nice I typically enjoy when I go there workers were okay
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April 2024 by mike NUTZ 54
Place is ok. Ordered my food, not what I ordered.. lol.. pay well for not what u want
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April 2024 by David B.
For the low price of $12, you too could have 2/3 of your order completely wrong!I want to preface this by saying I worked as Crew Trainer at another location for 5 years, so I am no stranger to McDonalds. My order was a simple one: One large coke, one Bacon & Cheese biscuit with extra bacon, and an additional side of bacon.I was rung up for a BEC-no egg which is more expensive than the Bacon & Cheese option, but I didn’t want to argue so I left it alone. Please inform your employees that there is indeed a button on the POS that doesn’t require you to charge me for the egg I explicitly did not order. It has a little picture of a biscuit sandwich with only cheese and bacon on it. It will be labeled “Bacon & Cheese Biscuit” or “B&C Biscuit” depending on how updated your software is.The employees at windows 1 & 2 were pleasant, I have no complaints there.When I opened my bag, I saw that there was only 2 strips of bacon on my sandwich. For those who don’t know, that is the standard amount of bacon, not extra. Not only was I charged for an egg that I didn’t order, I was also charged for extra bacon that I DID order and received none. My large coke was a diet. The side of bacon was the only part that was served correctly, and I would hope so because it’s just 2 strips of bacon in a box. 2/3rds of my incredibly simple order was incorrect.I don’t want any compensation, I just want to complain out of frustration, thanks!
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April 2024 by Curtis Jenkins
I waited 27 minutes for a mobile order. McDonald's should fire the 3 idiots standing around to bag sandwiches and give the cook a raise and some extra help. Whoever runs this restaurant should really be more involved to see how terribly inefficient the employees are.
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April 2024 by Kilo
Doesn’t know how to handle a rush at all! Pretty sure they bump up their drive through orders so that’s their times aren’t bad, (100% not allowed). Also come here to pana local build your own burger mc Donald’s. Damn near every time I get something here I have to put it back together.
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March 2024 by Ollie Olliver
Rong order ..not preped correctlyWheelchair accessibility: Yes
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February 2024 by Brandy Land
My daughter and I ordered plain McChickens and fries. Much to my surprise, both burnt my lip. I loved it because I knew it was fresh and good and hot.
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February 2024 by Robert Simpson
Just there recently food was
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January 2024 by Cheryl
Ordered McDonald's last night 1/21/2024 and will never go to this place again. Got sick from eating there. Doctor said food poisoning. My big Mac was thrown together with all the fixings off to the side. My fries and burger was cold.Very little restaurants in Pana, please do better. Especially since your prices went up, poor quality.
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January 2024 by Aprils Gemail
Received our drive up order incorrectly. Didn't realize till we were home already. Drove back and went inside and was treated rude by the large loud lady upfront. She was condescending and acted like she knew what we were missing, but she was wrong. She would only give us what she thought we ordered, not the actual order. Completely insane.
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January 2024 by Carolyn Brueggemann
Had grandkids with us, they love McDonalds! The fries were hot and salty and burger was good as well. Dont you just love their carbonated drinks! Bonus was a friendly crew and clean restaurant.
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December 2023 by Matthew Jagosh
Dirty, food is trash taste microwaved. Customer service was fine.
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October 2023 by Diana O.
Went through drive through in Pana Il other night and the order board went down. When we tried to explain the board was not working and that we did not know what numbers for the meals, did we get an "I'm sorry for the inconvenience and we are working on it", no, we got a tone and attitude of " there is nothing I can do about it", really?
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October 2023 by Kenny Powell
I ordered a large fry they gave it to me half full and fries were soggy and cold my burger was a double bacon quarter pounder everything was sloppy on it and falling off before I even got a bite and the two milkshakes that I ordered didn't even taste like chocolate milkshake at all tasted like vanilla
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October 2023 by Delores Hittlet
Nice and hot with fresh French
