-
January 2024 by Kevin Novak
The people who work here are all very nice and fair. Their work is fast. And up until yesterday, their prices were competitive. Management has raised the price to switch out my winter and summer tires from $30 to $85. I've bought tires and wheels here, had tires mounted, had flats fixed for over a decade. I've never seen the price for a service for a regular customer go up 280% in one year. Great experience, except for the shocking price increase.
-
January 2024 by JD Negron
The best services in town! Specially when you need new, used high quality and reliable shoes for your vehicles plus A+ on maintenances needed. They always treat you like a family member not like other places where you’re just another customer.
-
October 2023 by John Wurl
Waukegan Tire has never let me down. I have taken all my cars and toys with tires there for as long as I can remember and they have always had the best customer service and stood behind their products and service. With Waukegan Tire, my tires are the least of my worries on every trip I take. Thanks guys! Keep up the great work.
-
October 2023 by Chris F.
The took forever and told me it would only be 20 minutes and ended up waiting 2 hours
-
September 2023 by lorna leben
Our recent visit to Waukegan Tire did not disappoint. Customer service, professionalism, and knowledge are the best. They got us in quickly and stayed late to finish our RV. Highly recommend!!
-
September 2023 by Jean Dayenian
Excellent service from start to finish. Was welcomed by professional at the counter Javier De La Cruz. He answered all my questions and explained the process in full. I got 4 new tires and some very important front end work done. I feel safe driving with the excellent work that was done! Five stars is not enough for this place! Everyone working there is respectful and professional. Thank you Waukegan Tire?
-
September 2023 by S D
Jose and his staff are Awesome! I had a nail in my tire and couldn’t leave the car as I did not have an appointment so Jose personally put my spare on and said he would call me when the tire was fixed. He call a little while later and said stop by and we will put your tire back on for you. Above and beyond service!!! Thanks Jose you understand outstanding customer service!Sean Dunnigan
-
September 2023 by Tyler Henkel
Robert went out of his way to make sure I had the best possible experience. The mechanic who installed my tires also went above and beyond ensuring a smooth ride. Definitely going to be a returning customer!
-
August 2023 by Michelle Singapori
Unfortunately, woke up to a flat tire this past Tuesday. Fortunately, Mark was able to help me out on the phone and place me in line while I drove over. This facility is very helpful and had tire alternatives for my car. I was in and out of this place within an hour and half. I really appreciate their expertise and Mark is the best!
-
August 2023 by Rob Redding
I was very impressed with the professionalism of everyone at this location. My advisor was very prompt and kept me informed the entire time. The technicians were quick and did a good job. I will and have recommend people to your store.
-
August 2023 by Joshua Royer
Absolutely phenomenal experience. They replaced all four tires on my truck, did a perfect alignment, fixed my suspension, and replaced all four of my tire pressure monitors. Best part about it was they didn’t charge me an arm and a leg. I would recommend this business to anyone.
-
July 2023 by Chad Metzger
Went back because the experience first time was great. This time about 2 hours for 2 tires. Made the appointment but yet other drive 8ns without appointment in and out before me. Didn't mention anything about how many miles to come back to double check lug nuts like last time. Also no info on tire rotation. Think it was 5k miles. No sticker put in window as reminder. Little disappointed this time. May see if other options are more service orientated as that is why I went back
-
July 2023 by Nickolaus Weiss
Absolutely LOVED the customer service and honesty! We were traveling out of state and had random flat tire and they could have easily had us buy a new tire when after inspection all we needed was a $30 repair. Mark was so helpful and kind throughout the whole experience.
-
July 2023 by Mira E
After getting a 1 inch screw embedded in my tire, Javier and his son stayed over to fix my tire while I took the time to evaluate my options. I will not only have them working on my tires, but trust the work they do in the shop to also work on other car needs. I highly recommend the Waukegan Tire Company for anyone needing any type of automobile work
-
June 2023 by Dana Slotkus
Honestly, the best service I’ve ever had! Rob was quick to get my car in and diagnose the problems. I received phone calls from him frequently, updating me, in Layman’s terms, what needed to be done. Very thorough and honest from start to finish. Thank you so much for your hard work and helping me feel safe again in my car. Loyal customer forever! I will also spread the word.
