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March 2024 by Carl Pirok
Inside seating is
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February 2024 by Matthew Brightman
Service was amazing! Everyone was smiling and greeted me when I walked in, and they made me fresh coffee when my favorite variety was out. Nice atmosphere, but my food wasn't very good. Ordered a toasted bagel with plain shmear, but the bagel was effectively untoasted and had basically no shmear.
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February 2024 by Ann Ursitti
Friendly personnel and quick service
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February 2024 by Bruno Moreau
Amazing care by the team. They made with such quality and care my order while being the fastest service in this airport. I will keep coming back and back!
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January 2024 by Nicolas Swiac
I’ve been coming to this location for a couple years now and I’ve never seen such a drastic decline in EVERY aspect of this establishment. Service is poor, workers are always talking and seem annoyed when ordering. The “shmear” of cream cheese is more like a wipe and the bagels themselves are always either smashed flat or small. I online ordered a cheddar and jalapeño bagel and I received a plain instead. I understand they might have been out, but there are ways to accommodate the customer better than just assuming a substitution. All of this is on a consistent basis as well. Please be better! If you’re reading this before going there, save yourself the time and money and just go to the grocery store.
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January 2024 by Nor D.
This is a pathetic excuse for a business. First of all I want to start off with im so tired of these overworked teenagers/ college students who need a serious attitude adjustment. It's no one's fault that you're having a bad day or relationship problems or whatever. Leave your bad attitude at the door because no one deserves your shit attitude for no reason. The main girl who works here clearly takes on too much and lets it out on customers and her coworkers. The guy that worked there was sweet and seemed like he just wanted to help but she was being bitchy too him too for no reason. Me and my friend went in and got 2 coffees and bagels. The bagels were cold and so was the coffee. Bad food. Terrible service. Will not be returning ever. Save your time and money and go elsewhere- there's a whole foods not too far away.
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December 2023 by Stephanie Andrews
This location is the worst location and gets every order wrong. They gave me a completely different order everytime with my name on it. Kelly should not be “managing” the location because she is not capable of solving any problems like a manager actually should do. The owners should really consider coming into this location and re-training all staff members including the managers. Very disappointing location with such incompetent workers.
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December 2023 by Deborah H.
I have tried several times, calling to place an order and never get through. in addition, when you try in order online, you cannot order your sandwich according to how you want it. I asked for bagels, sliced, and I got them unsliced. not a very pleasant experience on several occasions
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December 2023 by Ryan Sheehan
Only complaint was they are very low on many
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December 2023 by Pupu D
Lately, their service has gotten worse. Also, one just tipped by himself from my card without my permission. He has no manner. Expect that sandwich tastes so good.
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December 2023 by Witold Moskal
And I thought Chipotle was bad. I have never seen slower service than this. It would take half of what I waited to go to Marianos, buy the bagels and make them at home. Yet the very first screen on the POS is asking for a tip.
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December 2023 by Angela Arghiropol
Saturday morning , no coffee available total chaos waiting 20 minutes for spinach pie that was BURNT, no table or chairs available to eat even though is
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October 2023 by Bob Y.
Great bagels and amazing customer service. Really love this place. Nothing beats a toasted bagel with coffee.
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October 2023 by Kristi Ryken
Placed an online order with app and it charged my credit card, but they never got it. When I told them this and showed them the text showing it charged my credit card they said sorry you have to buy it again and call Einstein corporate. They said that Einstein Corporate office hours are really inconvenient but I had to argue with corporate to get my money back. Manager wouldn't even tell me this she told an employee in whispers and made the employee tell me
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October 2023 by Kristi R.
Placed an online order with app and it charged my credit card, but they never got it. When I told them this and showed them the text showing it charged my credit card they said sorry you have to buy it again and call Einstein corporate. They said that Einstein Corporate office hours are really inconvenient but I had to argue with corporate to get my money back. Manager wouldn't even tell me this she told an employee in whispers and made the employee tell me.
