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January 2025 by LeAnne Campbell
Tried to get a passport in Paxton. It took three tries. Lines are long and even in a small town, people really don't want to help or do yheir jobs.
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August 2024 by S J
I remember when employees from USPS were proud of their job.
This is not the case here. Completely unhelpful even when they can actually help.
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August 2023 by Already Random
Most unpleasant trip I've had into a post office.
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November 2022 by Lisa Guzman
Went for a child's passport. Service was horrible. Staff person was very unkind.
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June 2022 by Victor Torres
Great service.
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September 2020 by Nate Buddha
The number you call is a annoying are people too lazy to take a call anymore , is it so much to ask to talk with a human and NOT a robot.
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June 2020 by Nate buddha Graham
The number you call is a annoying are people too lazy to take a call anymore , is it so much to ask to talk with a human and NOT a robot.
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May 2017 by Miranda O.
I have been taking packages to the post office my whole life using click and ship prepaid labels my and never had an issue besides at the Paxton post office. The women who work the front counter are not helpful at all. Every time I take a prepaid box in they argue with me that i cannot use my own box to ship even though there clearly is a chose your own box option on the click and ship website for USPS. They always ask me to purchase one of their boxes until I pull up their website to prove that there is the chose your own box option. The employees also argue that the box must be dead on the weight. I understand it cannot be over but when I took a package with a label for 5 lbs in they told me that my 4.8 lb package had "no integrity" and that if I went home and made my package exactly 5 lbs on the dot they would take it. Every time I have gone in they try to hand me my package back and ask me to go to another post office. It seems to me that they are untrained, uninformed, and would rather have people drive out of their way to other towns to have their packages shipped than do there job and scan a label. It's sad but if you do not like having your time wasted or dealing with rude employees I would suggest taking the extra time to go to rantoul or Gibson, the workers at the Paxton post office would probably prefer you did anyway.
