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April 2025 by ray barker
Very friendly and helpful!
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March 2025 by frank underwood
Very helpful
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February 2025 by Monica Justus
Always a good experience.
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February 2025 by Clifford Ungles
After the call I was thinking and feel like he was calling me liar. He said he had to look up my number somewhere else because they didn't have it. The fact is I requested the quote online and Brian called me directly the first time. Didn't hear back from anyone until after I left the review. I won't be using Allstate no matter what especially after the lawsuit they have against them.
Update: Got a call from Brian today and we spoke about the issue. We will get a quote when our policy is up and see what happens. Thank you for the call.
Inquired about insuring 3 vehicles online, got a call from Brian. He said someone at his office would have the policy together when I got there. She had no clue how to insure one as storage and wanted me to pay full price and then they would adjust and give me a refund. I asked her to call when she figured out how to write the policy correctly and never heard back from them.
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September 2024 by Pete Miller
We've been with Brian Strodes Allstate agency out of Pekin for home and auto for a very long time. I filed a claim after two contractors told me I had hail damage on my roof. They sent some subcontract out to look at it and said it was not hail damaged, it was blistering. Two more contracts later and a lot of arguing between contractor and insurance. My contractor finally got the roof covered. I called Brian Strode's office numerous times and never received a call back from him. When they did the initial estimate they told me I did not have hail damage on my roof but I did on my siding even and my gutters and some other things. So now they don't want to pay for the siding. They want to replace small piece of siding and take siding off of one side of the house to repair. Been fighting this for several months now and have not once been contacted by anybody from Brian Strode's agency or Allstate to see how I felt about this.
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May 2024 by Glenn McCord
Awesome place they will go above and beyond to help you with your insurance needs
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April 2024 by Tim Huggins
Brain is an awesome agent, every concern ive had has always been taken care of, an he has always treated me well when it comes to claims, or any questions about my policies. One of the best in the area!!!
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September 2023 by Matthew Waughtel
Perfect
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September 2023 by GOD'em Love
Perfect
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July 2023 by Tony Urban
Went to find out what insurance for the house and car would be. Compared to my current and received same coverage for less. Very pleased with the service.
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March 2023 by Mark
I’ve had my share of frustration with Allstate and some of its agents, but Brian was able to help me build coverage that makes sense for me and was patient with me regarding all my questions. Thank you for your help!
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May 2022 by James N.
Brian and his staff are extremely helpful and polite. I would recommend them to anyone without hesitation
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August 2021 by KAY MIARS MAQUET
Dropped this insurance company. I should have done it long ago. Extremely disappointed as I have been overpaying for more years than I would like to admit.
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June 2021 by Scott Smith
I called to get a quote, but found cheaper insurance elsewhere. The lady called me relentlessly for two months. Six months later i got another call and finally had to ask them to quit calling. I understand trying to hustle up business, but this was ridiculous.
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April 2021 by Teejay Sigretto
Kathy is the best insurance agent