The service used to be what was great about steak and shake. Now it's just like McDonalds. The few times I've went in since the post covid automation the place is empty. Should be a clue most prior customers don't like the change.
March 2024
Lobby, tables, counters and booths were all clean. No sticky floors!! Food came out quick and correct. Extra condiments, cheese, and straws in a neatly stapled to-go bag, all without asking.
January 2024
Like most steak and shakes the food was good. And like most steak and shakes this one has sadly cut staff. It's a good place for me though steak and shake has lost a step with these kiosks instead of people. So that's why I gave them 3