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October 2023 by J
I purchased tires through the website and set an appointment for installation,the only reason I purchased through them was because I was going to be able to get in on the following day in order to have it done before my girl was taking it out of state to visit family. I arrived on time for my appointment and after quite some time already spent there waiting for them to go through their process of getting checked in and whatever else, I was then told that they would not install them for what I was told was a gas leak when in fact is just a valve that is bad that will cause the car to smell odd gas fumes.I then had to take my uninstalled tires and place them inside of the car and drive them elsewhere.Then when I go to start the car and had to play with ignition just to get the key to turn. Extremely dissatisfied and would not recommend to anyone.
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October 2023 by Chloe Roland
It always takes an hour MINIMUM to get a tire changed here, even on a good day between five employees when it's not busy. They also left my window down and I had gnats in there when they finally called us in 20 minutes after the car was obviously done. There was no reason to roll it down
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August 2023 by Pitsbrick !
Slow moving, staff seems friendly enough, but waits are long
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August 2023 by Jeana Williams
I got my rear 2 tires changed after buying the front 2 a few weeks ago from the Same Wal-Mart to match. It was a easy experience.
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June 2023 by donna d
When it was done I sat another 20 mins because they forgot to tell me it was done
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May 2023 by Mike Rhodes
Took them 2 hrs to change one tire and there was 3 of them the 3 stooges Moe Larry and Curly
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April 2023 by Brad Gray
Install lf tires was fast and had no problems. Person at counter was very helpful
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January 2023 by kevo mart
Took the guy ahead of us and hour for his oil change he says they physically worked on it for 1 hour. Our dude the chubby wanna be crispy was rude and slow. All we needed was a new tire to be put on the rim. They were not busy. It was my birthday and I was sick and the only Dr appt I could get we missed because it took all 5 people working an hour and a half to put a new tire on our rim. Maybe they could get more done if they didn't walk back and forth talking to each other and standing around on their phones.
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November 2022 by Mary R.
This is the 2nd horrible experience at this auto center. This time, it took them almost 3 hours to put on 4 new tires. They told my husband it would be about an hour. No further communication about the delay nor did they apologize. Never going back!
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October 2022 by Mark Helmick
Called to get a flat repair was told first come first serve. I get there they bring my car in the bay then proceed to tell me it would be 3 hours as all of a sudden there were people ahead of me that weren’t there when they pulled my car in. I left do not use this store the lady working had horrible customer service and just was telling me what I wanted to hear. The techs were doing a lot of standing around and didn’t really seem to care how fast they got you taken care of.
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September 2022 by Hollie Goodwin
Nail in my tire, called night before they said they open at 7am first come first serve. Get there at 7am people waiting in line and doors all locked. Called inside they said there "opener" didn't show up so they now won't open till 8am and there will be a 3 hour wait to get my tire plugged. Even though I'm already in line....happy ending FIRESTONE tire across the street also opens at 7am and got me right in, they have my business from here on out!!
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September 2022 by Richard Booth
not enough staff had a 2 hour Waite for an oil change that takes 15 mins tops
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September 2022 by Margo Barwald
Great service. I will be back for tires soon!
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August 2022 by Doug Bradle
The management is great .I think the store has improved since two years ago.If you do not know where something is in store they will leave where they work at and go show you what you are looking for this is good customer service.
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July 2022 by Richelle Bengert
Very friendly staff. They squeezed me in between appointments and wait was reasonable.
