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November 2023 by Thomas Lovingood (Billy)
I've never gone into this place without someone being more than willing to help me with whatever I'm doing. All the staff there are very polite and extremely helpful. I have a home Depot up the street and a Lowe's in the opposite direction but I still will go here but I know I need to get exactly what I'm looking for.
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November 2023 by Johnny Bond
Very nice staff. They have almost all your hardware needs in stock. They have the best quality of items. Would recommend for your hardware needs.
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November 2023 by kathy
Always helpful staff. Have been a customer since I was a kid. It's nice that this place remains a neighborhood staple.
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October 2023 by Jonathan Rodriguez
Ordered a dish washer. Both guys who helped were very nice but really needed a brush. Didnt look professional at all. Other wise our experience was very good. Their Halloween area is up and very spooky and scary
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October 2023 by Ruthie Thomas
Customer Service sucks! There is a older gentleman that work there and I noticed the last couple times Ive been in there he has helped me and both times he didnt have a clue to whats right. They just lost a faithful customer over $10 when it was their staff fault!
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October 2023 by Linda Ziegler
Very knowledgeable and helpful in selection of the wide variety of all Stihl products. Huge selection of rental items and reasonable prices. Excellent selection of hard to find fasteners and little things to finish projects.
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October 2023 by james glosser
Awesome people very kind and every time you go there they have What you need, and if they don't, they can tell you exactly where to go get it.
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September 2023 by Shari Ann
Before I went to the store I called to make sure that they made keys. The sweetheart that answered the phone could not have been nicer, so friendly and pleasant! (I wish I could remember her name, darn it.) When I got to the store she recognized my voice and that same sweet personality shone through. She called back to the key area and gave them a heads-up that a lady was coming back to get a key made. I went back and was met by Bill who was also a great guy - efficient, very friendly and helpful. I paid for my $7 keys and you would have thought I was spending $7 million! So warm and welcoming, just made my day. This is by far the best store in Peoria... maybe the best store in Illinois... maybe even the best store in the world ♥️
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August 2023 by AJ Galloway
First off I have been a loyal customer to THIS Ace since we relocated here in 2022. Everything seemed to go fine when I would go and shop. HOWEVER, the ONE time I try and return some items that did not function correctly I was treated as though I was doing something wrong. I did not have my receipt but the items were in there original ACE packaging since they were in fact ACE branded products. After getting the 3rd degree about the receipt, and being an ACE rewards customer (not ONCE did they ask if the item was defective, damaged, or even the reason as to why I was returning the items) the store accepted one item but stated that they could not take the other item stating that it was not purchased there. Now clearly it was an ACE product. They said that it was purchased at another store and that they would not take it for a return. Long story short I walked out with the DEFECTIVE item that they would not take for return. Now I will return to shop at this Ace BUT only for 'consumable' items that have no chance of ever having to be returned. You lost a loyal customer today over a $15.99 item.
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July 2023 by Mike Rhodes
Great hardware store if you need specific things, they are extremely helpful.
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June 2023 by Melissa Hicks
I am not a very hardware operating person. I just have the standard tool bag. My family goes to this shop every year to get my Mom mother's day flowers.They do a beautiful outdoor greenhouse every year and have fairly priced beautiful hanging baskets that most people can't kill easily.My mom is a good gardener tho so this year we got a good few plants in pots she can plant in her garden. The plants are well kept and healthy.This is also the I place I know where you can buy rubber band propellor balsa wood planes. My family likes to do this once or twice a Summer. Best fun under $5. We make them, race them, loop them, crash them and laugh.They only had foam planes today but we will try again in summer for the wood planesIf I needed a tool the people here are real friendly, so I would probably get the next one here instead of Walmart.
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June 2023 by Jake Hagerdorn
You know that some prices are going to be higher but some great deals also! Very helpful and smiling from everyone. Great place for local help help!
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June 2023 by Laurie Pillman
As close to a full-service hardware store as you'll find anymore. Staff always greets you and asks if they can help you find anything. Flower selection in the spring is massive.
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May 2023 by M. P.
Helpful folks, small and compact store, but you'll find what you need. Good plant selection for gardening and landscaping for a smaller store. Very diverse herbs and vegetables in the parking lot hoop house.
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May 2023 by Meghan Merrick
Great customer service, convenient location. The price on the 5 gallon food-grade buckets I bought was over a dollar cheaper than both Menards and Walmart.
