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December 2021 by Gleefully_thriving 2.15.19
Respectfully kind employees and great refurbished furniture.
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December 2021 by Michelle Le
If I could give a negative amount of stars I would. I am a travel nurse who came to Peoria to help out and I had rented furniture from Bob. From the beginning he was extremely rude on the phone and talked down to me like I was supposed to know how the process would go. He was not reassuring to me about when the furniture would arrive I had to call to make sure. When I returned my furniture yes I did not give him a 30 day notice but I verbally told him how long my contract would be and I noticed this is where you can be scammed so make sure to call about the 30 days. I tried to work with him by offering to deliver it back (PS this furniture isn't special it looks like furniture you find thrown out or off of craigslist) But was resistant to work with me and contacted me 3/4 weeks after about damage. My unit is still not rented out so anything could have happened from the time I left even until now which is still not occupied. If I were you Id use a different rental company or use facebook marketplace. Bob is extremely rude and his service he provides is not worth the money and way overpriced. Please save yourself the headache by not working with this company.
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December 2021 by Alankar Sharan
I rented some furniture and when I returned it, a fees of $125 was deducted, which was more of a hidden cost, which this guy Bob never tells you when you sign a contract. When I requested if he could give it a pass, he threatened me to debit more, since he already has my credit card details. Even though, I loved the furniture, but doing business with this guy was horrible.
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December 2020 by Amanda Krueger
I am a traveling healthcare professional. I reached out to Bob after securing a temporary contract with OSF. Bob was amazing, everyone should get so lucky as to work with him with their furnishing needs. He went above and beyond. Due to a healthcare crisis with my traveling companion (Tater Tot) I was unable to pick out my furniture before hand, unable to secure a rental until the last minute, and unable to get settled until my contract started. Bob didn't ask the details, he heard the stress in my voice and took matters into his own hands. He choose my furniture himself and got it delivered quicker than originally promised, so I would have a bed to sleep on. Cannot say enough how great he was to work with. He made this apartment a home for the short while I was here to serve your community, down to every single lamp plugged in and functioning.
