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“I've had the pleasure of working with Adam Osborn as my insurance agent for over 15 years, and I can confidently say he is the best I’ve ever worked with. Adam is incredibly knowledgeable and always goes the extra mile to ensure his clients get the right coverage at a price that fits their budget. And of course, I have to mention his amazing counterpart, Liz—she’s every bit as exceptional! Together, they make an outstanding team. I truly can't recommend them highly enough.”
“They have extensive knowledge of various insurance policies, very detailed and friendly staff and not so much pushy like the other policy agents! Definitely happy to have my insurance through them, gets you covered when you need them. Like a good neighbor”
“Mark and Susan are the best folks for insurance needs. They both listen attentively and provide excellent customer service. I highly recommend them for all insurance needs!!!”
“2 things:
Staff here are always nice, and will do their best to make sure you're taken care of. I can never thank everyone here enough.
Secondly, customer service to the direct branch (not my agent) is just as dedicated and helpful. Shout out to Debbie. ?????”
“Recently switched all our insurance to the James A Robert’s Allstate agency. Elisabeth put all the quotes together in a timely manner, and then helped to customize and adjust coverage to fit our needs. It was a pleasure to work with a knowledgeable insurance person. We ended up saving a lot of money on insurance with this agency vs our previous carrier of 12 years. Thank you Elisabeth and James for the great customer service.”
“It takes true talent to do what you do. I appreciate your support and help in getting me the correct Information I needed. Thank you to Alex and Samantha for the commitment to help me as a customer and the professionalism they showed through the whole process.”
“Kaylie is fantastic at her job. She needs to have her own clients & office. I'm client #1. She always finds time to listen and find answers if she doesn't have them. She has a bubbly personality, is pleasant, and understanding. She's the best! Give her a raise!!”
“Isaac made this absolutely shocking how smoothly and easily as well as quickly it went. He really knows his stuff and he saved me so much money I couldn't believe it so I could not be happier. I would recommend them to anyone.”
“Very helpful and nice helped me with exactly what I was looking for and we were able to get service right then and there with a very nice rate . Highly Recommended”
“The associates are helpful, knowledgeable, and have great interpersonal skills. They and Mr. Burwell are always prompt in getting back to me, and really seem to care about our wants and needs. We have been with them for over a decade and highly recommend them.”
“Talked to Tammy in great detail about my current Policy and adding an extra jewelry policy just to make sure I’m insured. She’s super nice & friendly, definitely the person you need in a crisis. I also learned some tips on how to protect myself, which made me secure. I’ve been with them since 2016 or 2017, one of those years… they’re very informative. Talk to Tammy! She’s my fave!!!”
“Jennie helped me today with finding some affordable auto insurance she was really nice and helpful thank you all for the help definitely love the clean comfortable feel to the place too”
“Angel got me taken care of so quickly. She found a quote and rate that would work for me. Very transparent, very fast and friendly.
I have to have SR-22 she got it to the state and sent me the proof that my license was in compliance with the state. Really. Can't say enough good things.”
“Absolutely the best customer service. Amazing rates on life insurance for members. Best place for travel needs. My husbands used his roadside assistance a couple times and it’s always timely. I’ve had triple A in multiple states across the country and this is my favorite location.”
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“I was Greeted by a friendly customer service representative ( Edie Pullen) that was eager to assist me!! She very knowledgeable and explained my policy in great detail. More than satisfied with my office experience @FREEWAY Insurance.”