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May 2023 by Siddharth Sarangi
I bought a Mercedes Benz GLS 450 which I custom built and got possession of the vehicle in Jan, 2022. My woes with the vehicle started in November, 2022 when I started getting error messages on my dashboard. This was apparently taken care of in early part Jan 2023. My problems have still persisted after almost 4 months since then, with the same messages, and cumulatively the vehicle has been there in the dealership for close to 2 months in umpteen visits. Sometimes it is lack of communication between various team members in the service department or clear lack of understanding of the problem for which I have had problems while driving on the road.Completely shoddy service, not giving me periodic updates, barely able to get through their telephone system, nobody returns calls, very difficult to get to the leadership to voice your concerns. At the end of this all, my car is still not with me.
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April 2023 by Matthew Thornton
Only the best of the best know . Excellence
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October 2022 by Nikki Price
Kellie Ferrier was awesome the moment we stepped into the building. My husband and I were only planning to test drive 3 vehicles and making a decision later on within the week. Instead, we left with a vehicle we really liked. ? The process was very smooth, and talking to Kellie was as if we've known her for years. Very personable and not pushy at all. Actually, the entire staff was very welcoming and nice. I would totally recommend Kellie and her team if you are looking for genuine people that care about your needs and wants while car hunting.5 stars ? ? ? ? ?
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September 2022 by Adison walker
I called last minute with an issue with my Mercedes’. Chris was absolutely wonderful. Got the car in and repaired within 24 hours. Very nice staff all around. Will never bring my car anywhere else !
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September 2022 by Sarah Choi
I had such a wonderful experience with Autohaus of Peoria. I strongly recommend this place and especially working with Mike Carnegie and Lucas Dam. They are the best dealers I have ever met!
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September 2022 by Aiham Asad
Tony and Shawn were the best salesman they were nice and got me a great deal on a Mercedes car. I love it. It’s amazing ?
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September 2022 by B Houseworth
Kellie Ferrier is the bomb! She is knowledgeable and so easy to work with! Great service.
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June 2022 by Marlys Ely
As soon as we walked in we were greeted by Kellie Ferrer. She was warm, friendly and very professional. The General Manager then came and introduced himself to us as well. The whole buying of our vehicle took less than 3 hours. Even the Finance manager was fun and friendly! Autohaus of Peoria goes out of their way to make buying a vehicle painless and enjoyable........
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June 2022 by Dr Hoops
Our salesperson was fantastic. He was very helpful. He answered all out questions. Support for the features and instructions on how they worked was excellent too. A great car buying experience.
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June 2022 by Beth Holian
My husband and I just bought a Mercedes GLE! We had excellent service from the whole staff. David took time explaining all the new technology and made the whole experience fun!
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May 2022 by Christine Lieber
I’ve dealt with many Mercedes Dealers around the country. Josh helped us in the service department. They were fast, prompt and very professional. We were purchasing a vehicle and are from St. Louis and they got us in the same day. Another dealer told us they wouldn’t be able to look at it for a few weeks. We were pleasantly surprised to have such great service at this dealer.
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April 2022 by Molly Muhl
Jackson Leuba has been fantastic to work with. It is impressive to deal with a sales consultant that is truly a consultant in the truest sense of the word. Jackson knows his product inside and out and was able to guide us in the right direction. He has answered all of our questions and was very responsive to all of my phone calls and texts. I highly recommend anyone looking for a vehicle to reach out to Jackson and he will pair you with a vehicle to meet your needs and wants!
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March 2022 by Dani Blasingim
We just wanted to say thank you to some of your amazing staff. Neal and Tony were so helpful when we were looking for a new car. We haven’t decided yet but will be back. That customer service was the best. Thank you !
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March 2022 by Neal Parod
I stopped in at Autohaus of Peoria to see Kellie about a new Mercedes for my wife. She answered all of my questions and took the time to show me all of the features! I recommend Kellie and Tony to anyone looking for a new vehicle! 5 star service!We will be back!
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February 2022 by Brenda Goodbread
I drive a 2014 Mercedes Benz C300 Sport. I’ve had it for a little over a year now, and have had no problems with it at all. The light came on indicating that it was time for the B service per Mercedes guidelines. I wanted to have a Mercedes dealership do the work as it deserves only the best, and that’s exactly what I got. Matt Gibson took care of everything in the time he promised. As I drove away it ran like the day I bought it. All my service work will be done here from now on, and because of how everything was handled, I foresee a second Mercedes in the near future from this dealership.