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December 2022 by Taylor Reece
I called about a charge on my account that didn’t seem accurate, the bookkeeping lady was completely rude during the entire conversation. I understand it’s the holidays, but she was just nasty. Pretty sad when I use to work at one of their branches, and get treated like this.
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August 2022 by Kelly Shawn
New car loan thru horrid Uftring E.P. with this bank. Should have been Ford credit. I per-qualified but the kick-backs these two have going on it wasn't even mentioned about Ford credit. Never received any information from BB about the loan. I had to find the sales paper and look oh big surprise due in 10 days. So you go on-line to pay, $5.00 to pay on-line,....informed you have to ask for bills, payment book,...ummm since when I've bought 10 new vehicles in my life, one last year. So you don't get a letter, bill, coupons anything you look up everything on the Inter-Web and guess,...new Name,....So-So-Bank,...please sell my loan to a real bank.
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December 2021 by Shawn Gries
New car loan thru horrid Uftring E.P. with this bank. Should have been Ford credit. I per-qualified but the kick-backs these two have going on it wasn't even mentioned about Ford credit. Never received any information from BB about the loan. I had to find the sales paper and look oh big surprise due in 10 days. So you go on-line to pay, $5.00 to pay on-line,....informed you have to ask for bills, payment book,...ummm since when I've bought 10 new vehicles in my life, one last year. So you don't get a letter, bill, coupons anything you look up everything on the Inter-Web and guess,...new Name,....So-So-Bank,...please sell my loan to a real bank.
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November 2021 by jakdock
Opened savings accounts for my 2 kids today. People are super friendly. I prefer banking locally, and this bank is my first choice.
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March 2020 by Max Bryant
Friendly and always ready to help with my banking needs ! I can walk into the bank and they call me by name ! I’m not just a number!
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February 2020 by Adrienne Cruz
friendly staff
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November 2019 by jason Ward
these people finance the loan through a company who didn't document any paperwork at all they didn't check to see if I even had a job before they posted the loan they're crooks just like autolane who they work with
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April 2019 by David Burger
typical small town bank... they care more about their bottom line than they do their customers I'd use any online bank over this one
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December 2018 by Frieda Herron
Great service. Low rates. LIVE operator when you call
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September 2018 by Liz Daugherty
Better Banks in Morton, IL has the best customer service. I have since moved and each time I come back John remembers my face and is happy to assist in any way. I highly recommend!
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October 2017 by Julie Smith
I have several accounts at Better Banks, mortgage loan, car loan and savings account. Everyone here has always been exceptionally friendly and helpful whenever I needed help. It's a great place to bank, get the personalized service with all the services of a bigger institution. On both of my loans I shopped rates and they beat everyone else in town. I would recommend to anyone
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March 2017 by Doris Adami
Have had accounts since 1971. Account number so low they had to add 3 0's to the front when they went electronic. Always good service. Always polite and helpful staff. They even tolerate getting my online account up and running when I make a mess of it. Have accounts with 3 other banks but this is best service!
