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March 2024 by Darian White
I dropped my car off here and for over a month I never received a call email nor txt about any updates. I called over and over sometimes got no response or answer. I finally got a response that the mechanic who looked at my car quit and didn’t leave any notes about it so they were left with only 2 mechanics working. Which I understand things happen but not once was I contacted about any of this. Now today I went in physically to ask in person and the man behind the counter “ Ken Johnson” was very non-chalant and then proceeds to tell me “oh yea, there’s a lot of stuff I can’t fix on it.” Like were you ever going to let me know any of that. Moral of the story, this place is not organized, not equipped with the right amount of staff and professionalism sucks
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February 2024 by Gina Stalker
Ken was amazing! He got all my tire censors working! He definitely put a smile on my face! I’ll definitely be back!!
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February 2024 by Abby Mundwiller
Scheduled an appointment online 2 days before service was to be performed. Received a voice-mail from the manager less than 24 hours prior to visit stating they couldn't fulfill the appointment and to return the call. Called back 4 times on the day I received the voice-mail with no answer and no return call to the voice-mail I left. Called twice the morning of my appointment with the same result.I will not entertain using the services at this facility when the phone cannot even be answered nor the courtesy of a return phone call be considered.Goodyear got my business and was kind, fair, prompt with answering the phone, and squeezed me in on a busy day. Shame on you Car-X
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December 2023 by Mona Cartez
I bought some headlights from Advance Auto Parts and the cashier recommended I go next door to Car X to have them installed. Ken, the manager installed them for me for free. But he also noticed that the wiring hub inside one of my headlights was bad so I returned the next day to have it replaced along with a new set of headlights. I definitely appreciate the service that Ken has provided me. He gave me a great deal and his service was excellent. He’s very friendly, personable, and professional.
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December 2023 by William Sharpe
Knowledgable and friendly service. They don’t hold your car hostage. In particular, Josh does a great job and always goes above and beyond!
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October 2023 by Julie Jenkins
Today was my first time using Car X - it was a great experience!! Ken, I am assuming he was the manager, took care of me with much ease and was very friendly and professional. One of the technicians came in, and we discussed the work that was going to be done - again, very professional. I will definitely be going back to Car X!!! Julie
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October 2023 by Greg Heine
Thank you very much Ken and team for getting our rear wheel bearing replaced! We walked in on a Saturday morning and you worked us in and allowed us to return home out of state with a smooth running vehicle! Very happy with repair and price!Ken was taking care of many customers and remained professional and always had a smile.Services: Steering & suspension replacement
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October 2023 by Arwen Boyer
I was a new customer at this location and brought my car in to get it checked out for a weird noise the motor was making (never a good sign). I was seen quickly once I arrived and they took a look at my car right away. The gentleman who helped me out, Ken, was so friendly and gave me a great rundown of what was going on with my vehicle as well as what I should keep an eye out for and next steps. He even provided me a complimentary oil change to address the motor issue! I cannot thank him enough for being so kind. :) Despite the fact that I've only visited them once, I absolutely recommend this place. I really appreciated the service I received here and will definitely be back next time I need a tune-up. Thank you again to Ken & everyone else who helped me out!! Cheers!!Services: Vehicle Inspection
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October 2023 by Megan Sornberger
I would like to give a shout out to Ken for getting me in for an oil change appointment ASAP! It’s hard to get into many place that quick and I would have been waiting for weeks. Also the wait time was super fast. My questions were answered very professionally! And the bill was a lot cheaper than other place I have been. Thank you Ken for all your help today! Would definitely recommend to others!Service: Oil change
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October 2023 by Ben Zielinski
Great service! I took my car in for an exhaust problem. As soon as I got there, they immediately took my car in. The job was done in less than an hour and a half. I'll definitely be coming back here for future maintenance on my vehicle.
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October 2023 by Isabella Gentile
Ken, Connor and George were extremely helpful and went above and beyond for me. They were kind, efficient and great to work with. Definitely trust these guys, they’ll take care of you!
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October 2023 by Robert Thomas
I am very happy with my service. I was trying to get an oil change last minute and found Car X. They got me in and out. Ps I was able to get a tire rotation with my service for free. Thank you, Car X.
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October 2023 by Julie Morales
Went in while I was out making calls for work. My low tire light came on. Fixed it quickly and for no cost! Great service!Service: Tires
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October 2023 by kimberly nieukirk
I've been bringing my car there for 11 years mostly for oil changes. I brought my car there on 9/13/23 because my brakes were sounding bad. This is the wrong place for that. I was there for 3 hours, they told me it was my front brakes. I made the mistake of not asking about the back brakes, too trusting I guess. When I left and $548.00 later I was hearing the same noise. I brought it in again and they said it was the back brakes. When I asked why they didn't check those the first time the young man try to tell me I said it was the front brakes. Do people normally have car lifts and the ability to decipher that if they are not a mechanic? They lost a long time customer that day. They lie and they play shenanigans. 0 stars, dishonest and incompetent. This review wouldn't let me post unless I selected at least one star.Service: Brakes
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October 2023 by Courtney Devall
Get my oil changed here every 3,000 miles! These men are all very kind, knowledgeable and honest, if you don’t need a service done, they will let you know! No scammers over here, only place I go to.Service: Oil change
