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October 2025 by Randy Boyer
I've had CEFCU for 30 years. Paid off 4-5 vehicles. They are continually garbage. Recently I put $500 on a loan, more than double the monthly payment. Half of it paid down the loan and the other half they marked as a late fee. Lol, there is no late fee, it is always paid on time. They just stole my money. I call to inquire about it and all I get told is that it's correct and I get a bunch of attitude from the lady on the phone. They don't care. Find another bank.
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October 2025 by Hani Amrani
I have been a CEFCU business account holder for over six years, and I have always expected and received professional service. However, during this visit, I was helped by a teller named Aliyah, who was giggling throughout the transaction for no clear reason. Her demeanor came across as disrespectful and unprofessional, especially given that this was a business-related interaction.
Afterward, I went to the information desk to report the issue, but the staff member there did not acknowledge my presence, greet me, or ask how he could assist, even though I was standing directly in front of him. That level of disregard from two employees in one visit was both disappointing and unacceptable.
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June 2025 by Teri Herman - Sebesta
It's my bank! I love everything about this credit union!! Been with them since 2017!
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September 2023 by Jason Gonzalez
Seamless experience
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August 2023 by Bianca Hewertt
Been visiting this location monthly for years, paying off an auto loan. I can confidently state I will never use them not only for an auto loan but for any banking service ever again. This location by far has the rudest, unfriendly, unprofessional staff I have ever seen at a financial institution. I understand on rare occasion running into an employee having a bad day… no. They consistently are extremely rude for absolutely no reason.
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June 2023 by Donald Sullivan
Manager at this location is a complete joke with no regard to the members regardless of how long they have been there for.
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April 2023 by Chad Andrews
I have banked with CEFCU for over 30 years without a single problem. I moved out to Galesburg a few years ago where there isn't a CEFCU branch for 40 miles and while it might be more convenient to bank with someone out here I stay with CEFCU because they've always treated me well. When I hear someone complain about there bank I'm quick to recommend CEFCU. That's my story and I'm sticking to it.
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June 2020 by Jeremiah Purifoy
CEFCU is the worst bank I recommend using a different bank they lie about everything and each person has a different answer. Kara the customer service representative was completely unprofessional and rude. Do not recommend!!!!!!
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June 2020 by David Munson
Horrible place. Slow and tend to screw around.
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October 2018 by Amethyst Stone
Awesome people and great service! My favorite location by far.
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January 2018 by Amethyst Pusey
Awesome people and great service! My favorite location by far.
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October 2017 by Britt Wilson
It's a nice local bank
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March 2017 by Peoria Vend
Handles my car loan, great great staff!!!!
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November 2016 by Brittany Wilson
It's a nice local bank
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October 2016 by Mike Rickey Photography
I like this location. It's usually pretty busy because of where it is, but they get you through pretty fast.
