-
August 2023 by Erik Mooberry
Fortunately there's still a Cefcu accessible to working people in the south end...
-
April 2023 by Joseph O
Absolutely sick of their service. Their interest. Most selfish bank in our area would avoid any cefcu locations at all cost. Stay away from any loans all they care about is interest. You can make more than the guy that owns the place. Won't matter. Zero stars if I could leave it.
-
January 2023 by Nathan
I will tell you-- avoid getting a car loan through CEFCU at all costs. My collector, Sarah, doesn't know how to do her job.Mike murphy ford in Morton, IL, Set me up with Cefcu and it was the biggest regret I have doing business. I'm not going to spew what's going on but for the love of god just avoid them. Go through a different credit union. They do nothing to help you.You're just a number to them.
-
February 2022 by Wayne Reed Breaks
Called asking for a 10 day pay off balance and was put on hold three separate times. Left a callback number three separate times. Total wait was 45 minutes. Each time I spoke with someone and requested a pay off balance they sent me off to someone else until finally the last person said they could not help me. I asked for a manager and the kid transferred me to a CALIFORNIA branch. The guy there (4th person I spoke with) was confused why I would be transferred to him since I’m in Illinois, but GLADLY helped me. Took care of my quote, faxed it to my bank and even called me back later to confirm I was good to go. He even emailed me a confirmation form just in case his fax didn’t go through. Anyway, this branch was horrible. Getting a balance to pay off a loan shouldn’t take the better part of an hour.
-
November 2021 by Seth Beavers
Do you enjoy waking up to $3,000 missing from your checking account? Are you a fan of setting up autopay to have your car payment paid on the first of the month, only to have your payment taken out whenever the bank feels like it? Do you love when a financial institution has the nerve to charge you a $300 late fee because they can’t take your money when they are instructed to do so? Do you love seeing random fees added to your account because even though you’ve sent them your insurance documents multiple times they can’t seem to find them, and instead of asking you for them they just add fees to the principle of your loan? I feel bad for the people who work customer service at this place. That job can’t be easy! I have never had a worse experience with a financial institution in my entire life! I would not recommend a loan or any sort of account at CEFCU to my worst enemy.
-
August 2021 by Lana Melton
Horrible wait time on the phone
-
January 2019 by Tennille Crawford
I was thinking to put all my checks in CEFCU but you got two problems that's making me very upset. I used your debit card for checking/saving account. You take forever to take my money out the account. That's throws me off. Then I end up owing over draft fees! Over draft fee for $.81 really?! Do I need a check book from y'all to figure out my balances? You guys are not better than other banks y'all just like them.
-
October 2018 by Jazmine Valadez
I haven't been inside a location but I've spoke to several customer service reps. over the phone and they're just plain rude. They can care less about you or what you're calling about. They sound like they hate their job and have no life in their tone of voice. I was cut off each time I called, asked for my account number and then was told I couldn't be helped after they "reviewed my account".
-
July 2018 by Shavondra Shay shay
Its always packed with alot of ppl when I go to this location.Dont like the fact that its inside a convenient store.
-
February 2018 by Angelo Bankz
Never Bank Here!! They do not Give Loans. I'm closing my account today!
-
November 2015 by Domingo Lucho
Es excelente