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December 2023 by Cooper
Only been here 3 times...staff is amazing.
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September 2023 by Matthew Field
Shoe selection was great…….however I find it difficult to purchase products for my children in a store that plays inappropriate music and a lack of customer service. We weren’t even acknowledged.
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May 2023 by BeNITA KINGCADE
Romeo L has great customer service he goes over and beyond when trying to get you the shoe you like. I will continue to shop with Champs Sports. Give Romeo a raise he be doing the most always rapping when he get excited. It's all good and fair prices too.
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April 2023 by Benita M
Romeo L has great customer service he goes over and beyond when trying to get you the shoe you like. I will continue to shop with Champs Sports. Give Romeo a raise he be doing the most always rapping when he get excited. It's all good and fair prices too.
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August 2022 by Curtis
Horrible customer service. Had shoes I wanted picked out and tried on myself because nobody helped. Asked for my size so I could buy them and I get a “I got you”They didn’t get me. Left and bought online. Now back to pick up and they are 15 min late opening doors. Nobody in sight
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January 2022 by Kirstie Doerr
Apparently this is the only store in the entire mall that feels you will Get the coronavirus from your receipt, refused to give me a receipt, email only, then never emailed it to me, I spent $80 on a Christmas present that cant be returned. Wont be back.
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September 2021 by Kaytlynd Thompson
She was rude. Horrible attitude, customer service was bad,
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June 2021 by Alicia Rutherford
So the music in this small store is always so loud that I can't here the workers talk. There's a guy that's been working there for a long time that really needs to work on his customer service skills. Then I wasn't asked if I wanted a receipt by this same person..I was TOLD it would be emailed. Also my husband spent over $500 a few months ago and we were told the points were being added but we never received a coupon. At that same visit a worker had to catch up with us because our socks was left out of the bag. Only to realize a couple of days later my husband's Nike socks didn't make it in the bag but how can I prove that? We definitely paid for them! Just another reason why I hate shopping for any shoes in Peoria.Oh did I mention he also said they don't get half sizes from Nike?? Strange because I have 2 pair that I got from this store.
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June 2021 by Paul Balea
Champs is a great store with outstanding customer service. Stephen is an awesome manager and he always has the shoes I may need. I will definitely be shopping here in the future. All the employees are very respectful and helpful.
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June 2021 by Andrei Ciofoaia
Best store in the mall hands down. They will help you with anything and have the best customer service in town. Stephen is such a professional manager and he will help you with anything.
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April 2021 by Teece Davenport
This store needs new employees who won't get the store tore up or shut down.. I'll leave it at that
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September 2020 by Julie Hodge
MJ is very good! He gave an analysis for my mom and recommended her the perfect shoe! He even did an analysis for me and recommended me a list of shoes to get!
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September 2020 by Jacqueline Childs
Got some shoes
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October 2019 by Joey Diablo
Came here to get shoes with my son. I was greeted right away by Brian. Brian went above and beyond to help us find the right size and had a smile on his face the entire time. He even showed us some special shirts they had on sale for 14.99, really enjoyed the visit here and will make this my new spot for name brand shoes, clothes, etc. Thanks again for your help and great customer service Brian, it goes a long way!!!
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July 2019 by Mildred Allen
The customer service was great. Will call in with specifics.
