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February 2024 by Katelyn S. Bolds
Solid hotel for a good price. Sheets and rooms were clean. Pool was nice and warm although definitely in need of some repair (tiles were missing on bottom). Nice hot breakfast.It should be noted this hotel does NOT have an EV Charger... it has an EV Charger capable PLUG (outlet). We went to this location specifically because it mentioned EV Charging and I even called to confirm and they said they "had EV Charging". This obviously means different things to different people. Make sure to bring your own or be ready to drive 30 miles to Bloomingdale because Peoria doesn't have any fast chargers.
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January 2024 by Breeah Faith
Michael, was very welcoming, rooms clean loved how clean everything was she was very nice, she’s very friendly! Definitely recommend and coming back !!
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January 2024 by David P
Room 113 was amazing!! It was nice and
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January 2024 by Jill Corbin
Just be forewarned before you stay here that the building maintenance is being neglected. The water pressure kept coming and going and completely went out for a while. My room, the main bathroom downstairs and a few other rooms of the group we were with had toilets clogging up and not flushing. The elevator did not work and there were some cosmetic items that you don’t notice at first. Staff were great, but they can’t help that someone won’t pay to have the hotel in proper shape. It wasn’t a horrible experience but if you have high standards, this is probably not the ideal place for you.
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December 2023 by Sherry Web
Nice and
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December 2023 by Keely Gibson
Hotel smelled badly(weed) when we arrived, not a big issue. Elevator was broken which again, wasn't a huge issue. Friday night, we had minimal water pressure. Saturday and Sunday we had zero water. We barely had a trickle to get our teeth brushed. We were given a 20% discount for 1 night, even though, we couldn't shower the entire time. It was a stay to play tournament with odd playing hours, so we were stuck there. Had it been just maybe one issue, I wouldn't have even complained, but no water is unacceptable.
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October 2023 by Linda McDonald
We were very disappointed that our reserved king room smelled so strongly of cigarette smoke that we had to settle for a queen room with 2 beds. However, we were very pleased with the cleanliness, appearance, and amenities of our room. The breakfast was very varied, well-stocked, and the eggs were delicious! The staff was very helpful and pleasant.
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October 2023 by Shelbie DeZ
Great stay! Clean hotel! The front desk lady, Michelle, was very helpful and accommodating. Only complaints was hair on my bed and the elevator was out of order. With a family of 8 including 2 babies that was a bit of an inconvenience. Other than that I would stay here again. My room was right next to the highway which is totally fine with me I love the noise but if that is something that bothers you then request a room on the other side of the building.Rooms: Clean, smelled nice, microwave, coffee maker, mini fridge included
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August 2023 by Kisha Welch
I would like to say that my room was very nice and clean, a little bit more than I expected seeing as how there are some not so nice hotels right by the Comfort Suites.Let me start by complimenting the front desk lady named Michelle, ohhhhh my goodness she was AMAZING, HUMBLE, PATIENT, PROFESSIONAL, AND KIND!I was going through something and just having a bad night, and she just made the check in process so nice & pleasant. She even gave me bottled water.Breakfast was nice too, it was very clean and nicely arranged.Cudos to the hotel!! Promote Michelle to a Manager! She's great for the place!
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August 2023 by Loren Cook
I'm shocked by all the reviews stating that this place is clean. We stayed at a comfort inn and suites in Missouri for vacation a few weeks ago so when the power went out after a storm I thought oh we should definitely stay there. Big mistake as the Peoria location was absolutely disgusting. The pull out beds were covered in stains, dead bugs and mouse p**** My sister took pictures to show the front desk and they moved us upstairs to new sets of rooms that were just barely cleaner. Underneath the pull out beds were roach traps that looked like mice had eaten at them. We stayed here last year for a birthday party and had the best time but sometime between then and now they have had a serious pest problem and need to hire a new cleaning crew asap.
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August 2023 by Crystal Pace
We stay here 5 out of 7 days each week for my husband's work. Always very clean. Staff are amazing!! Anything they can do for you, they will. Good breakfast!! Brittany is awesome!! Michelle is an amazing night clerk. All house keeping and maintenance staff are so polite, friendly and very hard workers. We have been to multiple hotels in different cities. This one, by far is our favorite. Thanks ya'll!!Rooms: Very clean, nice and spacious.Food & drinks: Great breakfast. Restaurants nearby are good.Noteworthy details: Please remember, these people work very hard here!! They are amazing people. Please be nice to them. They definitely deserve your respect!
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June 2023 by Harrison G.
I absolutely do NOT understand the bad reviews. I had a fantastic stay here. The beds were very comfortable. The staff were very friendly. The price was very reasonable ! I was very happy.
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June 2023 by Sandi Tadysak
I don't know if it is because I am old fashioned, But I always thought that when you return to your room beds are made and you get clean towels. Nope! I guess those days are over. We returned to our room after attending a vacation and we had no room service for that day. So we had to go to the front desk to get some clean towels and was told that we would have to bring the dirty ones down! My husband said absolutely not! Also, we needed toliet paper and bf leaving we asked one of the cleaning personnel in the hallway near our room that when she got to our room to please put toliet paper there..she did do this, it was on the bathroom counter. We had to put it in the roll..for the price we paid, 3rd party, never again. From now on we will never go through them but will make reservations directly through the hotel. Our complaints landed on deaf ears. Very unhappy with the attitude here.
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May 2023 by Kregory Warren
My girlfriend and I stayed here for a week and had no issues. The GM and other front desk staff were very nice and helpful. We were there on business for the week, left back home for a day (2 hours away) and came back. No problems at check out, no follow up phone-calls or anything of the such. No problems getting our new room upon arrival. We get situated in our room and attempt to leave the hotel for food, and one of the cleaning staff asks us to come back inside. Tells us we cannot stay there anymore because our room was dirty, which alone is a huge stretch. I clean my hotel rooms up always, trash by the door in trash bags, and all towels in one pile. We made it as easy. When asked what the issue was and why she felt this way, she told my girlfriend it was because she left eyelashes on the bathroom counter.Eyelashes, on the bathroom counter.No other explanation for her rudeness or attitude towards us. We got our room refunded, we left.
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May 2023 by Penelope Twomey
The staff was very accommodating, respectful, and friendly. Even though, I arrived before check-in, they were able to get me into my desires room without a fuss. The outlets in the room had a place for my usb phone charger, as I forgot my charging block. That was super convenient as I didn’t have to go back out to buy one. The breakfast had a lot of healthy and delicious options to choose from. I will be staying here for again in the foreseeable future.
