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November 2023 by Hombre Darby
I just moved to the area and was worried about going to a new Cricket store, but Cynthia made it so easy for me. She told me about all the deals they had and helped me with all my problems! Will definitely be making this my new home store!
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August 2023 by Jerelene Ross
The Cricket provider went over and beyond the duty and made me a happy customer.Thank you, Store Knoxville, we appreciate all the time you provided for us. Thank you!
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June 2023 by Selina Cuevas
Been searchings for affordable phones, finally found a place I could afford. Big shout out to Cynthia, she explained everything thing clearly and helped me through the process of switching lines quick and easy. If I was her boss I'd give her a raise!
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May 2023 by Demitrius Robinson
I just have to say the customer service is amazing I came in just wanting assistance with a broken phone not being charged and after all said and done I was blessed with a brand new phone a brand new plan a cheaper service moving from straight talk to cricket, glad to be a part of the cricket now!!!!!!
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May 2023 by NERISSA REDDICK
Very helpful and have patience with you
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March 2023 by Arely Wood
They have good costumer service
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January 2023 by Charles Jones
Staff was courteous and knowledgeable. Their store has a large selection of cellphones AND collateral merchandise. P.S.: English and Spanish is spoken.
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July 2022 by El K
shady lady working there today july,16th 2022 changed my moms gmail password when she got a new phone, THERE IS ABSOLUTELY NO REASON WHATSOEVER THEY SHOULD BE CHANGING PASSWORDS, to top it off the lady didnt even give my mom the new password! My mom is limited on the english language so this lady thought she would be the perfect victim, well think again! I keep an eye over her transactions because of dishonest criminals like the lady working there. Stay Far Away if you dont want to be caught up in fraudulent charges..
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May 2022 by Lauri Hislope
The store manager, Bianca, took a few moments, on what sounded like a busy afternoon, to guide my husband over my phone, in doing a "soft reset" on his phone. It activated his phone in ten seconds. It had been dead for 3 days. What a relief to have this very inconvenient problem resolved so easily. Thank you, Thank you, Thank you.!
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November 2021 by Annette L
Very helpful, solved my problem quickly!
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September 2021 by Jeanette Dorsey
She was friendly & went to great length to service me
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September 2021 by Lynn Hopt
Bianca, has been very helpful every time I come in. She's always willing to help me with my phone.
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September 2021 by Shawntavios Zoom tube
I had the best experience and help from cricket on Knoxville
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September 2021 by Gail Juarez
Best service ever, Thanks Bianca
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January 2021 by Jc Perry
the girls at the Knoxville store at the cricket was very helpful and very polite enjoyed their service
