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December 2024 by Schanda Brown
The customer service was great!
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December 2024 by Mike Duncan
The manager at the facility was extremely helpful and personable. Much more professional than some ither places. I would highly recommend this facikity on that aline. And the place is very clean.
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December 2024 by Michelle W. (Michelle)
We had a great experience. Overall, it is temperature controlled, and you can pull your vehicle in to unload things. It is not outside, and it has a security feature that requires a pin number to get in. Even though it changed owners a few times, the customer service was still great. Don't mind the mess! This is their largest size.
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December 2024 by Chiquita Wright
Having someone available at all times as critical for business owners
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December 2024 by Earl Wys
The Facility is clean, well light and secure.
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November 2024 by Jamie Hoerr-Lundy
Manager and staff are super nice, and were very patient and friendly. When I signed my contract, they explained everything in detail about the cost and all the details about the unit., even making sure my lock fit and how to use the complicated one I chose. LOL They were super accommodating, even providing a cart that was not near the door initially (another renter had moved it across the building and hadn't returned it to its proper place.). The manager went quite a distance to find one and bring it straight to where I was unloading my things.
Staff is very very friendly and takes their time. They don't hurry you they're not in a rush and they'll answer all your questions. I know I'm new to using a storage unit, but I think it's going to be a great experience. Im glad I chose Cubesmart On Pioneer Parkway in Peoria, Illinois. The ONLY negative thing I would share is nothing more than the fact that there aren't any electrical outlets nearby and no lighting near or in my unit. Other than that, A+++
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October 2024 by Matt Brimberry
Plenty of area. Helped move items to here a few times for a client when we cleaned out an office.
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August 2024 by tammye Blue-laumeier
The staff is really knowledgeable, very helpful and has exceptional customer service. The facility needs some kind of elevator or lift system but it is clean and not chaotic like other facilities.
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August 2024 by Shamon Foster
Everthing was good
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July 2024 by Shabrea Austin
Ashley was awesome! I had great customer service! Very professional and clean.
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July 2024 by J D
Ashley @ the Pioneer Parkway location was extremely helpful setting up my account, explaining the location of the unit and how to access it, and ensuring I understood the details of the contract.
The facility looks clean and the storage unit at a glance looks to be exactly what I need.
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June 2024 by Nina-Symone Scott
Very friendly and easy process!
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May 2024 by Cheryl Borino
The person we worked with was great .
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April 2024 by NATASHA Bradley
Exception and Excellent service walking through door
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April 2024 by sravan chakravarthy
Awesome experience. This is one of the best customer service I have ever experienced. Representative named Ashley, is an outstanding person in receiving the customers and explaining everything in detail.
Overall, an awesome experience.
