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February 2024 by Mindy Shirley
Got a rental due to a back order on parts at the dealership. The gentleman (Alex) who helped me could not have made the experience any better. He was very polite, showed me respect and his customer service was on point. Thankful that he walked me through everything helped me more than the dealership did. So if you need a car ask for Alex.
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January 2024 by Shawn Johnson
Good customer service from Roman Hampton.
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January 2024 by Jessy
Rental pick up & drop off was a breeze. I really appreciate Alex & Seereen's help. First time ever using a rental and they walked me through it just fine. I plan on returning for another trip very soon :) thank you!!!!?
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January 2024 by Von Henderson
Everything was good but it seams like you should get more then a $1.75 back for bringing the car back early
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January 2024 by Courtland Dase
Great time, very accommodating, everyone had a pleasing personality. Alex and Jordan were great
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January 2024 by Mark Krupa
Great car, price, service, staff. Quick and convenient rent and return. No surprise costs. Highly recommended.
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January 2024 by Betsy Burdette
Got rental Tuesday am. Called to return Wednesday. They could not get it until Thursday am. I was charged for three days when I had it two days. They told me Wednesday they would correct the bill to two days and send a detailed email. They did not. When I called about charge they were extremely rude. This another case of a crooked company taking advantage of senior citizens. I can’t believe how rude two of the young men were in the phone. Disgusting! Beware! Do not use this company!
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January 2024 by Janet Reed
Easy to reserve, pick up, and return. Everything was as advertised.
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January 2024 by Derek Watson
Hands down, the best customer service and experience I had renting a vehicle! I have used them numerous times previously and will continue to do so for a long, long time. Great job guys!
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January 2024 by Timothy Kavanagh
This is by far the best enterprise in Illinois. Staff is the friendliest out of any other enterprise I've been to. They really do go above and beyond. Highly recommend them
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January 2024 by Zerlyna Burse
I had a couple of problems which is why I can't give 5 stars. The first problem was that I was dropping my car off to get fixed and Enterprise was supposed to be there to pick me up..only to find out someone changed the reservation to another location and that reservation was for the next day...that was very inconvenient for me. So we got that all squared away...so I went to pick my car up the very next week...I left the rental at the auto body shop where Enterprise was supposed to pickup it up...I called a few days later to inquire about my deposit because it hadn't been returned..and the employee informed me that I owe for money because the car wasn't returned on time...I did what I was supposed to do and it wasn't my fault that they didn't pick the car up when they were supposed to...I can't be at fault for that...I just wanted my money back...and I finally did get the deposit returned to me...other than that everything else was ok for me. I would definitely rent from them again if I need to.
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January 2024 by Danielle Cecil
Staff was friendly and Darrell made the process of getting my rental quick and easy. Will use them again in the future if ever needed.
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January 2024 by Justin Trulock
Very bad business false advertisement and not very good management
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January 2024 by Brian Griswold
The chevy silverado rental was easy and fast. Darrell Quast was professional and got me on the road in a minimal amount of time. The vehicle was clean and easy to drive. A+++ Rental! Definitely will rent from Enterprise again!
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January 2024 by Veronica Michol
Great customer service and keep up the good work!!
