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January 2024 by Jamie Kerns
I've been here three times within this week . Employees are rude and do not want to help customers. Any shoe size I asked for they didn't have but didn't even check. I'm done with finish line. I understand it's the holiday season but if you don't like your job stay home.
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May 2023 by Melissa Sullivan
You apologize and lead me to another fb website. I want to leave my review here on Google. I still spent $300.00 but was appalled by the time we left. Had my 5 yr old girl & 12 ur old boy with me. We were disrespected from the time we walked in until the time we left even though I spent $300.00.Shoe selection great which sold me $300. Staff on the other hand was terrible. Good thing the shoes sell themselves. Racist people run your store. Very dissatisfied.
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May 2023 by Brayden Meyer
They have great shoes
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March 2023 by Karin J.
I came in to buy a new pair of Jordans and the associate literally sighed VERY audibly out loud as I walked towards him to ask for a shoe and walked away from me. I'll never buy a damned thing from here again. So damned rude.
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January 2023 by Michelle W. (Michelle)
The reason for 2 stars is their selection of shoes. I went there on New Year's Day, and yes, they were busy. My daughter and I waited to be helped, but no one asked us if we needed anything despite them being fully staffed. We waited around, looked at the women's and youth shoes. Waited some more. If I'm going to spend over $100 on one pair of shoes or more, I don't want to interrupt associates who are having their own side conversations.It's sad Northwoods stores are leaving at an alarming rate as it is. Unfortunately, the other stores in the mall didn't have as much of a selection as they did, so I guess we'll just buy online like everyone else *shrugs* :(
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January 2023 by Jay Munny
Great customer service and friendly staff. My favorite place in the mall because of the people.
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January 2023 by Quinton P.
This shoe establishments is one of the worst needles to say. When it comes to this store prepared to come and be disrespected. When buying shoes here you are looked at with dirty looks from all the employees. They do not greet you when looking for a shoe as if your supposed to go to the back and get it yourself. They make customers a last priority making a 20 shoe shopping experience into a 40 minutes of dreadful looks and treatment.
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August 2022 by Jubilant
Just bought shoes from here and they wouldn’t let me replace them they didn’t fit right the manger was mean and argued that I couldn’t return them because they where worn
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June 2022 by Peter Hamilon
Went there with my grandson. Fast and friendly service.
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January 2022 by Jason Groze
Natasha was very rude over the phone like I interrupted her I ask for a certain pair of shoes I know they have, she says hold on I'll check then complains to her coworker about losing it and snapping then jumps right back on and says no without going back and looking! sorry to bug you bootlips happy new year.
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November 2021 by Lizzie Mcguire
Great prices just need to get more selections also need to lower prices of clothing it's priced way to high
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November 2021 by Marshall Sullivan
Great place for clothes of all types. Where you are number 1 at the Finishline.
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September 2021 by Sefa Kirici
Terrible experience! I don’t think I will never shop from there again. Girl manager is rude to employees, rude to customers. I don’t understand how does finishline hire somebody like her as a manager. I got confused if I was a customer or her employee. Somebody needs to teach him Customer Relations.
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September 2021 by Toni Bartlett
Jasmine was amazing!!!!! So friendly, quick, and efficient.
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August 2021 by Phil schroeder
Even with a receipt and a $180 pair of 2 week old Nike with a flat air bubble zero warranty they finish line. They're overpriced anyways but direct from Nike at least they'll provide customer service
